Sarah Morse
Victoria ,BC
Summary
Energetic worker with diverse skills in behavioral therapy, community engagement, restaurant service, and animal care. Proven track record in supporting children with diverse needs, excelling in a fast paced environment, and working alongside animals. Skilled in creating inclusive environments and delivering exceptional service. Strong commitment to community impact through extensive volunteer work.
Overview
8
8
years of professional experience
Work History
Registered Behavioral Technician
Stepping Stones Therapy Centre
09.2023 - Current
- Promoted a safe environment, ensuring adherence to agency policies and procedures.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Collaborated with multidisciplinary teams for comprehensive client care and improved outcomes.
- Provided compassionate care while addressing clients'' unique needs and preferences.
Behavioral interventionist
Stepping Stones Therapy Centre
05.2022 - 09.2023
- Enhanced clients'' daily living abilities through the development and execution of individualized treatment plans.
- Improved client communication skills by implementing personalized, evidence-based intervention strategies.
- Increased client independence by providing consistent support and guidance in social settings.
- Participated in team meetings to discuss client updates, share best practices, and strategize on effective approaches for continued success.
Dog attendant and walker
Whiskers Doggy Daycare
10.2021 - 06.2022
- Improved dog behavior by implementing positive reinforcement training techniques.
- Enhanced customer satisfaction by promptly addressing concerns and providing updates on their pets'' wellbeing.
- Maintained a clean and safe environment for dogs, performing regular cleaning tasks and monitoring play areas.
- Assisted with grooming services to ensure pets were well-groomed and comfortable during their stay.
- Reduced stress levels in anxious dogs through gentle handling techniques and calming exercises designed to build trust.
- Gave medication to pets following guidelines from owners.
Mealtime Server
Courtyard Gardens Senior Living Facility
09.2019 - 02.2020
- Served meals to seniors within an independent living facility and provided residents with an enthusiastic peer to confide in
- Worked alongside residents diagnosed with dementia and Alzheimer's who needed physical assistance, such as wheelchairs and oxygen tanks, ensuring their mealtime was met with support and accessibility
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Cocktails and Canapes Catering
07.2019 - 01.2020
- Exhibited attention to detail, multitasking, and organizational skills, and efficiently worked within a stressful and fast-paced environment while maintaining professionalism and problem-solving skills
- Displayed superior customer service and built relationships with clients at each event.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Server and Barista
Truffles Cafe - VanDusen Garden
10.2015 - 05.2018
- Served a wide range of customers and tourists within the Garden's cafe and catered to customers with enthusiasm, helpfulness, and kindness
- Excelled in a fast-paced environment while still completing my duties with a positive attitude and thrived working within a team environment
- Mediated customers concerns in a professional fashion to help ensure a fair and positive resolution.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
Bachelor of Arts - Psychology And Art Education
University of Victoria
Victoria, BCSkills
- Compassionate, Outgoing and Sociable
- Thrives in a Collaborative Team Environment
- De-escalation and crisis intervention
- Critical Thinking and Fast Learning Abilities
- Customer Communication
- Adaptability and Flexibility
- Task Prioritization
- Multitasking Abilities
- Relationship Building
Accomplishments
- Board certified RBT with the federation of BACB.
- CPR and food safe certified.
- Achieves an -A average in school while working.
- Played multiple competitive sports for over 10+ years.
- Completed extensive training in active listening, internal motivation, recognizing abuse and expressing empathy to support others through times of stress
- Has been applauded for exceptional personable skills
Volunteer Community Involvement
Volunteer BYOU Leader and Mentor Big Brother and Big Sister Canada
09/22 - Present
- Facilitates social groups for children addressing various topics, such as, well-being and mental health.
- Utilizes relational and intersectional frameworks for an inclusive and fun learning/social environment.
- Builds trust and provides a safe environment for children with unique needs.
Type 1 Diabetes Mentor REACHOUT02/23 - Present
- Provides emotional support to individuals with Type 1 Diabetes through the REACHOUT APP.
- Received extensive training in active listening and empathy.
Research Intern Juvenile Diabetes Research Foundation09/22 - 11/22
- Provided feedback from the Type 1 diabetes community for marketing purposes.
- Attended meetings and contributed to networking efforts for research promotion.
Front-line Volunteer Alley Outreach09/17 - 04/19
- Distributed essentials to unhoused individuals in the Vancouver Downtown Eastside.
- Created a documentary to raise awareness of the fentanyl crisis and reduce stigma.
Peer Tutor 09/18 - 06/19
- Peer-tutored students with unique needs, supporting schoolwork and life skills development.
Fundraising Organizer Juvenile Diabetes Research Foundation05/14 - 07/18
- Organized fundraisers to support Type 1 diabetes research.
Youth Advisory Committee Member BC Children's Hospital
09/15 - 04/16
- Advocated for the well-being and improvement of care for children with chronic illnesses and prolonged hospital visits.
Languages
English
Native or Bilingual
Timeline
Registered Behavioral Technician
Stepping Stones Therapy Centre
09.2023 - Current
Behavioral interventionist
Stepping Stones Therapy Centre
05.2022 - 09.2023
Dog attendant and walker
Whiskers Doggy Daycare
10.2021 - 06.2022
Mealtime Server
Courtyard Gardens Senior Living Facility
09.2019 - 02.2020
Server
Cocktails and Canapes Catering
07.2019 - 01.2020
Server and Barista
Truffles Cafe - VanDusen Garden
10.2015 - 05.2018
Bachelor of Arts - Psychology And Art Education
University of Victoria
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