Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sarah Monahan

Vancouver,BC

Summary

Highly motivated and results-driven Account Manager/Recruiter with over 2 years of experience. Demonstrated success in building and maintaining strong client relationships, driving innovative recruitment strategies, and consistently achieving placement goals. Excellent communication and interpersonal skills, paired with a deep understanding of the recruitment lifecycle. Seeking to leverage expertise to contribute to the success of a dynamic organization.

Overview

12
12
years of professional experience

Work History

Account Manager

STRIVE Recruitment Inc.
08.2022 - Current
  • Manage a 360 recruitment for Manufacturing and Operations Clients: identifying qualified candidates, conducting screening interviews, coordinating onsite interviews, conducting offer negotiations, and onboarding
  • Develop and manage accounts specializing in manufacturing and operations, focusing on long-term and ongoing contracts, to meet strategic sourcing initiatives
  • Build and maintain a strong and qualified client base, ensuring reliability and success, by consistently placing qualified candidates, providing market intel, and regular check-ins
  • Establish a professional network of highly skilled professionals within the manufacturing and distribution sectors, strengthening the talent pipeline
  • Utilize STRIVE’s Search System for proactive headhunting, and establish a professional network through networking events and team collaboration.
  • Meet with clients to discuss and ascertain needs, tailor solutions, and close deals
  • Gain an understanding of the culture, processes, and work environment of various clients
  • Educate and influence clients on candidate skills, recruiting processes, strategies, and market conditions

Recruitment Specialist

STRIVE Recruitment Inc.
12.2021 - 08.2022
  • Established professional network through building and cultivating relationships
  • Built and maintained a strong and qualified candidate base that yields success, reliability and can represent the company in a positive manner
  • Gained an understanding of the culture, processes, and work environment of various clients through research and onsite/virtual meetings to access their business
  • Extensively using Boolean search methods for passive sourcing on LinkedIn Recruiter, Indeed, and LOXO.
  • Built relationships with candidates to ensure that qualified candidates are matched to appropriate positions and we remain their primary recruitment partner
  • Kept informed about national and local market trends within the Manufacturing and Operations space to attract top talent
  • Conducted in-depth interviews with candidates to ensure the culture and experience fit with current or prospective clients
  • Took ownership of the research, sourcing, screening, and placement cycles
  • Conducted phone/video screens (roughly 10 per day), scheduled interviews, completed reference checks, provided interview preparation/feedback, and coordinated offer negotiations.

Server

Per Se Social Corner
10.2019 - 12.2021
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Trained new staff on restaurant operations and policies to strengthen performance
  • Checked identification to enforce age regulations for alcoholic beverages
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests

Technical & Research/NPD Coordinator

Redbrook Ingredient Services
09.2017 - 09.2019
  • Generated and maintained company specifications and customer own specifications
  • Reviewed incoming material's COA's and circulated own-brand COA's daily to customers
  • Carried out physical & sensory trials on raw materials, non-conforming products and finished product
  • Completed SAQ’s, vulnerability assessments, TACCP/VACCP, risk assessments & non-conformance reports
  • Customer service and responded to diverse technical queries
  • Investigated customer and consumer quality complaints and assessed risk
  • Drive continuous improvement of core processes to ensure manufacturing quality is maintained while efficiency is optimized

Sales Representative Team Leader

Loughrea Photo Centre
06.2012 - 04.2018

• Reviewed, revenue goals, profitability, and customer satisfaction

• Met with company reps and researched new products and services on the market

• Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships

• Made sales referrals, cross-sell products and introduced new ones

• Resolved customer complaints, guided them, and provided relevant information

• Ensured the team performs their job to company standards and are held accountable for non-compliance

Junior R&D Assistant

Musgrave Group
10.2015 - 09.2016
  • Application of benchmark and sampling new products vs benchmark
  • Inputted on supplier and product selection
  • Maintained rapport with suppliers throughout stage gate process
  • Researched food ingredient market trends and modified and improved existing recipes
  • Steered pilot products through the development process from initiation to launch including carrying out trials
  • Took part in weekly team meetings, site visits and product sampling

Education

B.Sc Degree - Food Science & Health

University of Limerick
Limerick, Ireland
09.2017

Skills

  • Proficient with Microsoft Office suite, LOXO (CRM/ATS system), LinkedIn Recruiter, and Indeed
  • Problem-solving and analytical skills
  • Professional communication skills, both written and oral
  • Leadership, teamwork, and organizational skills
  • Adaptable and detail-oriented
  • Relationship Management

Accomplishments

  • Awarded Top Account Manager of the Year in 2023 at STRIVE Recruitment, recognizing outstanding performance and excellence in client relationship management and recruitment success.
  • Consistently exceeded quarterly and annual targets, with a strong dedication to achieving recruitment goals.

Timeline

Account Manager

STRIVE Recruitment Inc.
08.2022 - Current

Recruitment Specialist

STRIVE Recruitment Inc.
12.2021 - 08.2022

Server

Per Se Social Corner
10.2019 - 12.2021

Technical & Research/NPD Coordinator

Redbrook Ingredient Services
09.2017 - 09.2019

Junior R&D Assistant

Musgrave Group
10.2015 - 09.2016

Sales Representative Team Leader

Loughrea Photo Centre
06.2012 - 04.2018

B.Sc Degree - Food Science & Health

University of Limerick
Sarah Monahan