Sarah Mohamed
Summary
Committed to providing a high level of customer service with extensive sales experience. Exemplary team-building skills and reliability. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs.
Overview
5
5
years of professional experience
Work History
Gas Station Clerk
Petro Canada
06.2020 - 03.2024
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Assisted in training new employees on company policies, procedures, and best practices for excellent customer service.
- Educated customers on promotional offers and loyalty programs, increasing participation rates and repeat business.
- Contributed to an increase in sales by upselling products or suggesting additional items based on customer preferences.
Restaurant Hostess
Swiss Chalet
04.2022 - 06.2022
- Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Sales Associate
Winners TJX
01.2019 - 06.2021
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
Bachelor of Arts - English And Philosophy
Carleton University
Ottawa, ON04.2027
High School Diploma -
Ridgemont High School
Ottawa, ON06.2020
Skills
- Customer service and assistance
- Promotional support
- Multi-tasking strength
- Reliable and punctual
- Teamwork and Collaboration
- Excellent people skills
Languages
English
Full Professional
Timeline
Restaurant Hostess
Swiss Chalet
04.2022 - 06.2022
Gas Station Clerk
Petro Canada
06.2020 - 03.2024
Sales Associate
Winners TJX
01.2019 - 06.2021
Bachelor of Arts - English And Philosophy
Carleton University
High School Diploma -
Ridgemont High School