Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
15
15
years of professional experience
Work History
Baker
SM BAKING SERVICES
03.2017 - 05.2025
Prepared and baked a variety of breads, cookies, and pastries following established recipes.
Maintained cleanliness and organization of baking area to ensure compliance with health standards.
Engaged with customers to receive feedback on products, improving overall satisfaction and quality.
Streamlined baking processes for improved efficiency, consistently meeting deadlines and maintaining a clean, organized workspace.
Operated and maintained bakery equipment, including ovens and mixers.
Processed customer orders and payment transactions.
Hostess
Moe's Fry Truck
03.2015 - 02.2017
Monitored dining area for cleanliness and organization, addressing issues promptly.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Answered phone calls to take orders, give information and document reservations.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Maintained balanced cash drawer with correct money values and accurate documentation.
Receptionist
MK Filing Service
08.2010 - 02.2015
Handled cash transactions and maintained sales and payments records accurately.
Resolved customer problems and complaints.
Kept reception area clean and neat to give visitors positive first impression.
Corresponded with clients through email, telephone, or postal mail.
Managed multiple tasks and met time-sensitive deadlines.
Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
IT Associate Supervisor – Officer level at SM Retail Inc. – SM Retail Headquarters: MSPG (Multi-services Payment Gateway Bills Payment) IT Application SupportIT Associate Supervisor – Officer level at SM Retail Inc. – SM Retail Headquarters: MSPG (Multi-services Payment Gateway Bills Payment) IT Application Support