Sarah Meza
Sacramento
Summary
Hardworking energetic individual with strong focus on providing excellent customer service maintaining a clean and organized dining environment. Skilled in taking orders, delivering food and beverages, resolving any issues that arise to ensure customer satisfaction. Knowledgeable about menu changes and seasonal items adapting quickly and accurately in fast-paced settings. Brings efficiency and reliability to role of Server, while also having knowledge and experience as a Medical Assistant able to experience a bit of both worlds.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Server
IHOP
Sacramento
06.2025 - 07.2026
- Graveyard Shift server for the whole night, greeted customers and guided them to clean tables
- Took orders from customers bringing out drinks, utensils, and condiments
- correctly imputed information into POS system and communicated with kitchen staff to know of any modifications on orders
- Ensured customers had everything required for their dining experience
- cleaning up the tables clearing plates as I go and sanitizing after eating and sweeping any debris from under table
- cleared tables and sanitized surfaces while ensuring prompt cleanup of any debris
- prepped and properly stored food for next shift
- cleaned and did my side work leaving my space clean for next shift
Medical Assistant
Gizel Abraham MD
Glendale
12.2023 - 10.2024
- Managed patient check-ins, prepared charts, and verified insurance information to reduce wait times at the pediatric clinic.
- Cleaned exam rooms and medical instruments after patient visits, disinfected areas, and disposed of contaminated items.
- Monitored and restocked supplies, checked inventory for low stock and worked with staff to reorder.
- Obtained medical information, administered vaccines in proper areas depending on age, and measured vital signs, weight, and height for patients 0-21 years
- Instructed parents on proper home care of children with chronic illnesses or injuries.
Server
IHOP
Hollywood
09.2022 - 08.2023
- Resolved customer concerns promptly, maintaining positive dining experiences.
- Adapted swiftly to menu changes and promotional offers, supporting marketing initiatives.
- Knowledge of food safety protocols, avoiding contamination
- Checked in with guests throughout meal service, refilling drinks and catering to additional requests.
- Assisted with training of new staff members.
Medical Assistant
Aegis Treatment Centers
Santa Barbara
08.2020 - 05.2021
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Administered injections per physician orders while maintaining safety guidelines set by the facility's policy.
- Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.
- Scheduled follow-up appointments with specialists as needed for treatment or other concerns.
- Aegis treatment center is an opioid treatment center providing methadone and suboxone medications with counseling and other resources.
Medical Assistant Intern
The Vermont Urgent Care
Hollywood
07.2020 - 09.2020
- Peak of COVID 19, in charge of scheduling Covid testing, checking insurance, time slots, and test results.
- Used PPE equipment to protect from exposing others and myself from the virus.
- Gave further instructions based off test results taking proper precautions to quarantine if positive.
- Cleaned and sterilized exam rooms, medical equipment and common areas to reduce germ spread.
- Collected blood, tissue and other laboratory specimens, logged specimens, and prepared them for testing.
Bakery Retail Staff
Porto's Bakery And Cafe
Glendale
10.2019 - 04.2020
- Collaborated with other staff members to achieve daily, weekly, and monthly targets.
- Handled taking down information of guests' orders
- Answered phone calls and routed callers to appropriate staff members.
- prepared and boxed pastries in an organized way
- had knowledge and recommendations of food items on menu
- always letting guests feel happy and appreciated during their experience from start to end
Customer Service Cashier
Guisados
Burbank
08.2018 - 08.2019
- Upsold seasonal/ all menu items, increasing average check value and overall revenue.
- Ensured strict guidelines to food safety and hygiene standards.
- maintained strong teamwork with kitchen staff, enhancing order accuracy and timely delivery.
- Developed proper cleaning routines, enhancing store presentation.
- Guisado's restaurant is a family-owned Mexican restaurant serving tacos, Aguas frescas, with many different meat options.
Customer Service Lead
Subway
08.2016 - 07.2018
- Handled cash and credit card transactions and handed back correct change.
- Developed excellent customer service skills, including building relationships with customers and providing efficient solutions to their needs.
- Prepared sandwiches according to customer requests and dietary needs.
- Washed and sliced vegetables and stored unused ingredients in proper containers and fridges.
- Regularly monitored expiration dates on products and removed any expired items from shelves immediately.
Education
ASSOCIATE IN ARTS - PSYCHOLOGY
Sacramento City College
Sacramento09-2026
MEDICAL ASSISTANT CERTIFICATE -
Southern California Health Institute
Reseda, CA07-2020
HIGH SCHOOL DIPLOMA -
Verdugo Hills High school
Tujunga, CA06-2019
Skills
- Outstanding customer service
- Multitasking master
- Food safety knowledge
- Successful team collaboration
- Quick learner
- Consistent order accuracy
- Foreign language proficiency
- High volume dining experience
Volunteer Experience
Medical Assistant Intern, The Vermont Urgent Care, Hollywood, CA, 07/01/20, 09/30/20, In charge of scheduling Covid testing, checking insurance, time slots, and test results., Used PPE equipment to protect from exposing others and myself from virus., Gave further instructions based off test results taking proper precautions to quarantine if positive., Cleaned and sterilized exam rooms, medical equipment and common areas to reduce germ spread., Collected blood, tissue and other laboratory specimens, logged specimens, and prepared them for testing.
Languages
Spanish
Native/ Bilingual
Certification
- Certified Clinical Medical Assistant
Timeline
Server
IHOP
06.2025 - 07.2026
Medical Assistant
Gizel Abraham MD
12.2023 - 10.2024
Server
IHOP
09.2022 - 08.2023
Medical Assistant
Aegis Treatment Centers
08.2020 - 05.2021
Medical Assistant Intern
The Vermont Urgent Care
07.2020 - 09.2020
Bakery Retail Staff
Porto's Bakery And Cafe
10.2019 - 04.2020
Customer Service Cashier
Guisados
08.2018 - 08.2019
Customer Service Lead
Subway
08.2016 - 07.2018
ASSOCIATE IN ARTS - PSYCHOLOGY
Sacramento City College
MEDICAL ASSISTANT CERTIFICATE -
Southern California Health Institute
HIGH SCHOOL DIPLOMA -
Verdugo Hills High school