SARAH MEHJABEEN
Edmonton,Canada
Overview
8
8
years of professional experience
Work History
Sales and Marketing Manager
Kifune Japan
03.2023 - Current
- Engineered sales strategies driving Kifune Japan to a 30% annual revenue surge.
- Executed more than 20+ targeted marketing campaigns, doubling brand visibility and amplifying customer engagement.
- Led a high-performing sales team of 3+ employees, consistently surpassing quarterly targets by 20%.
- Cultivated strategic partnerships with overseas vendors, expanding market reach.
Infolink Peer Advisor
Students' Union, University of Alberta
09.2023 - 04.2024
- Offered precise academic guidance to 100+ students, ensuring comprehension of university policies, procedures, dates, deadlines.
- Utilized online registries, ticket sales, and service referrals to provide relevant information to students, staff, and visitors.
- Assisted the Administrative Team with special projects, contributing to the smooth operation of the office.
- Provided assistance to 50+ clients through in-person interactions, phone calls, and email correspondence, addressing their inquiries promptly and effectively.
Customer Service Associate
Landmark Cinemas
10.2021 - 03.2023
- Provided exceptional front-line customer support to a large customer base of 1000+ while adhering to established customer service protocols and procedures
- Demonstrated exemplary customer service skills by utilizing the FIND, INQUIRE, RESPECT, SUGGEST, and THANK (FIRST) framework while interacting with customers on the sales floor
- Received, processed, and organized incoming inventory, updating stock levels and maintaining accurate records using inventory management software
- Collaborated effectively with a dynamic team of 10+ members in a fast-paced retail environment, ensuring efficient workflow and timely completion of tasks
Event Planner
Litmosphere BD
03.2017 - 08.2019
- Developed and executed digital media campaigns to support lead generation and enhance brand reputation, leveraging various platforms such as social media and email marketing
- Orchestrated and facilitated more than 12 annual meetings, coordinating logistics, scheduling, and agenda planning to ensure the smooth execution of events
- Contributed to the creation and implementation of multiple programs aimed at supporting marginalized populations across the city, including program design, stakeholder engagement, and community outreach
Education
Google Project Management Certification -
Coursera
11-2024
BACHELOR OF SCIENCE (B.S.) - COMPUTER SCIENCE, ECONOMICS
University Of Alberta
Edmonton, AB06-2024
Skills
- Business growth and retention
- Marketing campaign evaluation
- Sales and prospect management
- Team Leadership
- Analytical problem solver
- Business Development
- Presentation Skills
- Performance Analysis
- Performance tracking and evaluations
- Problem-solving aptitude
- Financial records oversight
- Project Management
Timeline
Infolink Peer Advisor
Students' Union, University of Alberta
09.2023 - 04.2024
Sales and Marketing Manager
Kifune Japan
03.2023 - Current
Customer Service Associate
Landmark Cinemas
10.2021 - 03.2023
Event Planner
Litmosphere BD
03.2017 - 08.2019
Google Project Management Certification -
Coursera
BACHELOR OF SCIENCE (B.S.) - COMPUTER SCIENCE, ECONOMICS
University Of Alberta
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