Sarah M. Brown
Bartender/server
Cayley,AB
Summary
Capable Server/bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in hospitality establishments.
Reliable employee seeking server position. Offering excellent communication and good judgment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Bartender/server
Knee Deep
High River, AB
08.2020 - 03.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Served high customer volumes during special events, nights and weekends.
Lab Assistant
High River Denture And Implant Clinic
High River, AB
09.2018 - 08.2020
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
- Managed specimen sample handling, receiving, storage and inventory.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained organized expense log.
- Created and updated record of all supplies and equipment to monitor inventory.
- Worked closely with lab staff on special projects.
- Carefully reviewed test results for accuracy.
Stay at Home Mom
My Child
High River, AB
09.2008 - 08.2018
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team-building activities to enhance working relationships.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Identified issues, analyzed information and provided solutions to problems.
- Used coordination and planning skills to achieve results according to schedule.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Carried out day-to-day duties accurately and efficiently.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Server
Shells
Ft. Lauderdale , FL
09.2001 - 03.2007
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Collected orders and relayed them to bartenders quickly and accurately.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Community Support Worker - Social Services
Academy of Learning College
High River, AB 12.2021 - Current
High School Diploma - General
Cooper City High School
Cooper City, Fl 09.1996 - 09.2000
Skills
Problem-Solving
Organization and Time Management
Interpersonal Communication
Maintenance and Repair
PPE Compliance
Cultural Awareness
Multitasking Abilities
Planning and Coordination
Active Listening
Good Telephone Etiquette
Flexible and Adaptable
Teamwork and Collaboration
Self-Motivated
Analytical and Critical Thinking
Timeline
Community Support Worker - Social Services
Academy of Learning College
12.2021 - Current
Bartender/server
Knee Deep
08.2020 - 03.2021
Lab Assistant
High River Denture And Implant Clinic
09.2018 - 08.2020
Stay at Home Mom
My Child
09.2008 - 08.2018
Server
Shells
09.2001 - 03.2007
High School Diploma - General
Cooper City High School
09.1996 - 09.2000