Dedicated professional with over 16 years of experience working with children and adults in developmental services. Keen to grow my experience, learn and master a new role in the organization, and ultimately contribute my skills, training and passion towards my clients and my colleagues.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Share Care & Day Service Coordinator
ConnectWell Community Health
Carleton Place, ON
05.2024 - Current
Provide leadership, coaching and supervision to staff working within the share care respite home and day program(s).
Coordinate and monitor the overall delivery of the designated share care respite and day program(s)
Ensure all records and documentation meet MCCSS standards for compliance.
Complete annual compliance review.
Responsible for the day-to-day running of the designated respite home and day program(s).
Ensure staff within share care respite home and day programs are meeting their obligations through supervision and evaluation.
Provide training and resources to staff around needs of clients being served within share care respite home and day program(s).
Work with families to coordinate their relief.
Provide an annual updated Individual Support Plan for individuals who are involved in Day programs.
Manage caseload of approximately 40 families.
Develop and monitor a budget based on the allocated funds and respite needs for each client on the caseload.
Caseworker
ConnectWell Community Health
Carleton Place
02.2022 - 05.2024
Manage a caseload of approximately 50 families of children, youth & adults with developmental disabilities ensuring their recreational, respite and funding needs are met
Develop and monitor a respite plan based on allocated funds and family needs for each client.
Process PODs and Cheque Recs.
Liaise with the Community Participation Coordinator to assist with supervision of Adult Day Programs.
Collect and process all time cards for Term Contract employees.
Assist with interviewing and training new hires for Day Programs.
Social Recreation Program Lead
ConnectWell Community Health
Carleton Place, ON
03.2012 - 02.2018
Responsible to for day-to-day programming for Adult Day Program; duties included arranging volunteer placements, physical recreation and life skills and creating community linkages
Create and implement short-term and long term goals using the SMART format
Responsible for monitoring petty cash, expenses and completing paperwork such as incident reports, mileage trackers and timesheets
Liaise with parents as well as direct Supervisor to ensure programming meets clients needs
Support Worker
ConnectWell Community Health
Carleton Place, ON
09.2010 - 03.2012
One-on-one daily support work for a client with Down’s Syndrome
Creation and implementation of daily programming centered on activities to teach life skills (i.e. meal planning and preparation, household management and personal care) and meet clients’ short term goals
Set, implement and abide by a weekly schedule to accomplish long term goals such as completion of work placement, physical activity and development of social skills
Emphasis on social development and making connections within the community
Create and foster independence
Electronic Payment Services
Alterna
Ottawa , ON
08.2008 - 04.2010
Client care and member services; which primary tasks include processing electronic transactions from electronic debit and credit files.
Offered administrative support by answering department’s central telephone line and inquiries via e-mail.
Offered problem resolution, research and follow-up with staff and member/client concerns.
Completed data entry as well as basic office administrative duties such as filing, collating, photocopying.
Recreation Program Lead
Lanark County Family Relief
Carleton Place, ON
2006 - 2011
Coordinate, plan and organize logistics of bi-monthly activities for clients (groups of 8- 15) which offer opportunities for social development in a safe and secure environment with staff and peers
Responsible for monitoring petty cash, expenses and completing paperwork such as incident reports, mileage trackers and timesheets.
Education
Bachelor of Arts - Art History
Carleton University
Ottawa
Skills
Excellent written and oral communication skills
High level of organization, with the ability to multi-task both short- and long-term projects, and meet deadlines
Exceptional computer aptitude
Self-motivated, experienced, working in a team, and independently
Excellent time management skills, with the ability to creatively problem-solve
Certification
Non-Crisis Intervention
October 2024
First Aid/CPR
October 2024
Occupational Joint Health and Safety Certification
Director of Surgical Services Business at Endeavor Health, Northwest Community Healthcare Main Hospital, Northwest Community Day Surgery Center and Northwest Community Foot and Ankle CenterDirector of Surgical Services Business at Endeavor Health, Northwest Community Healthcare Main Hospital, Northwest Community Day Surgery Center and Northwest Community Foot and Ankle Center
Registered Medical Assistant at Community Hospital- Community Cares Of The Grand Valley/CMU Health CenterRegistered Medical Assistant at Community Hospital- Community Cares Of The Grand Valley/CMU Health Center