Sarah Martell

Fullerton

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

years of professional experience

2027

years of post-secondary education

Work History

American Red Cross Volunteer

American Red Cross

Fullerton

08.2023 - Current

Assisted in organizing community blood drives and health fairs.
Supported disaster response efforts by distributing essential supplies.
Collaborated with team members to maintain accurate volunteer records.
Educated the public on safety and emergency preparedness practices.
Engaged with community members to promote Red Cross programs and services.
Facilitated communication between volunteers and leadership during events.
Managed logistics for local fundraising events and initiatives.

Barista

Don Melt

Buena Park

06.2024 - 02.2026

Prepared and served coffee beverages to customer specifications.
Maintained cleanliness and organization of the coffee bar area.
Assisted in inventory management and restocking supplies as needed.
Engaged with customers to provide exceptional service experiences.
Operated espresso machines and other coffee-making equipment safely.
Educated customers on menu offerings and suggested pairings.
Collaborated with team members to ensure efficient service flow.
Handled cash transactions accurately during busy shifts.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Education

Sunny Hills High School

Fullerton, CA

03-2026

Skills

Community engagement
Event coordination
Customer service
Team collaboration
Public speaking
Inventory management
Health and safety
Collaboration and teamwork
Problem-solving abilities
De escalation tactics
Problem-solving
Drink customization
Food preparation

Coffee brewing
Speedy and efficient
Decision-making
Excellent math skills
Active listener
Friendly and outgoing
Espresso preparation
Coffee machinery
Table setting
Food running
Team leadership
Menu memorization

Languages

English

Native/ Bilingual

Spanish