Summary
Overview
Work History
Education
Skills
Additional Skills & Achievements
Timeline
Generic

Sarah Manuel

Terence Bay,NS

Summary

Dedicated and detail-oriented professional with extensive experience in customer service, medical administration, and marketing. Demonstrated ability to work independently and collaboratively within a team environment. Eager to learn and adapt in fast-paced settings, bringing a strong work ethic and a commitment to excellence. Proven ability to manage multiple tasks effectively while maintaining high levels of organization and efficiency. Passionate about delivering exceptional service and support to enhance operational success.

Overview

21
21
years of professional experience

Work History

Medical Office Assistant

Regency Park Medical
Halifax, NS
09.2021 - Current
  • Greeted patients and visitors in a professional and friendly manner.
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Collected payments from patients for services rendered.
  • Managed medical records using an electronic health record system.
  • Performed routine laboratory tests such as urinalysis and swabs
  • Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
  • Provided guidance to patients regarding their care plan or treatment options.
  • Ensured that all required paperwork was completed accurately prior to submitting it for processing.
  • Processed referrals for specialist visits or diagnostic tests.
  • Communicated effectively with other healthcare staff members regarding patient care plans.
  • Provided education to patients about their medications or treatments.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.

Marketing Coordinator

Kent Building Supplies
Halifax, NS
12.2003 - 09.2021
  • Responsible for promoting and maintaining the Kent brand via flyer execution and special events
  • Increasing sales by maintaining and creating store signage standards and special sales initiatives.
  • Creating and setting up store displays to draw customer attention and drive sales.
  • Assisting with various administrative tasks such as answering phones, ordering supplies, invoicing and customer service.
  • Organizing community donations and sponsorships while balancing a strict budget.
  • Assisting head office with the organization and execution of special corporate events such as our Pro Show and Ladies Nights, as well as our Summer Cruiser and Toy Drives in partnership with local radio stations.
  • Create and proof read ads for newspaper and radio.
  • Past positions: Pricing/Labeling Associate, front cash and customer service.

Education

Computerized Accounting 1

NSCC - Continuing Education
Halifax, NS
04-2023

Financial Accounting 1

NSCC - Continuing Education
Halifax, NS
06-2022

Spreadsheets 1

NSCC - Continuing Education
Halifax, NS
03-2022

Documentation Production

NSCC - Continuing Education
Halifax, NS
12-2021

High School Diploma -

Sir John A MacDonald High School
Hubley, NS
07.1996

Skills

  • Promotions planning skills
  • Microsoft Office
  • EMR Software
  • Workload Management
  • Problem-Solving
  • Medical Records Management
  • Multitasking and Organization

Additional Skills & Achievements

  • Microsoft D365
  • Customer Service Training
  • Leadership Development Training
  • Former Joint Health and Safety Committee Member
  • WHMIS

Timeline

Medical Office Assistant

Regency Park Medical
09.2021 - Current

Marketing Coordinator

Kent Building Supplies
12.2003 - 09.2021

Documentation Production

NSCC - Continuing Education

High School Diploma -

Sir John A MacDonald High School

Computerized Accounting 1

NSCC - Continuing Education

Financial Accounting 1

NSCC - Continuing Education

Spreadsheets 1

NSCC - Continuing Education

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Sarah Manuel