Sarah Manalo
Calgary
Summary
Experienced with medical record management, patient communication, and administrative support. Utilizes organizational skills to ensure efficient healthcare operations and smooth patient experiences. Knowledge of medical terminology, patient confidentiality, and healthcare procedures enhances service quality and team effectiveness.
Overview
9
9
years of professional experience
Work History
Health Unit Clerk
Bethany Riverview
09.2023 - 03.2025
- Making sure all the resident information were up to date using Point Click Care
- Greeting residents, visitors and families and providing needed information and directions
- Ensuring ample inventory of administrative and medical supplies by replenishing all floors and departments
- Overseeing equipment maintenance and repair through liaising with equipment vendors and maintenance personnel
- Filing patient care notes and records in individual files
Nursing Assistant / Health Unit Clerk
Health Sciences Centre
12.2015 - 02.2023
- Transcribed and documented patient care notes in individual files and records using ESP Kronos
- Ensured all patient information was logged into databases through ESP Kronos
- Greeted patients, families and visitors in person and by phone, providing needed information, directions and documents friendly and compassionate conversation
- Transferring appropriate telephone calls to physicians, nursing staff and other healthcare personnel and departments
- Retrieved or initiated patient medical history and examination file while maintaining confidentiality
- Notified transporter service for wheelchair assistance and business office as part of discharge process
- Complied with all policies and procedures on an ongoing basis and maintained work area in compliance with infection-controlled guidelines
Education
Nursing Assistant - Health Unit Clerk
Robertson College
Winnipeg, Manitoba12.2015
High School Diploma -
Sisler High School
Winnipeg, Manitoba06.2013
Skills
- Strong written and verbal communication skills
- Demonstrated ability to work independently and as a part of a team
- Excellent work ethic
- Medical terminology proficiency
- Adapted on working on a fast-paced environment
- Organized unit coordination
- Calming manner in complaint resolution
Languages
English
Native or Bilingual
Timeline
Health Unit Clerk
Bethany Riverview
09.2023 - 03.2025
Nursing Assistant / Health Unit Clerk
Health Sciences Centre
12.2015 - 02.2023
High School Diploma -
Sisler High School
Nursing Assistant - Health Unit Clerk
Robertson College
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