Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarah Manalo

Calgary

Summary

Experienced with medical record management, patient communication, and administrative support. Utilizes organizational skills to ensure efficient healthcare operations and smooth patient experiences. Knowledge of medical terminology, patient confidentiality, and healthcare procedures enhances service quality and team effectiveness.

Overview

9
9
years of professional experience

Work History

Health Unit Clerk

Bethany Riverview
09.2023 - 03.2025
  • Making sure all the resident information were up to date using Point Click Care
  • Greeting residents, visitors and families and providing needed information and directions
  • Ensuring ample inventory of administrative and medical supplies by replenishing all floors and departments
  • Overseeing equipment maintenance and repair through liaising with equipment vendors and maintenance personnel
  • Filing patient care notes and records in individual files

Nursing Assistant / Health Unit Clerk

Health Sciences Centre
12.2015 - 02.2023
  • Transcribed and documented patient care notes in individual files and records using ESP Kronos
  • Ensured all patient information was logged into databases through ESP Kronos
  • Greeted patients, families and visitors in person and by phone, providing needed information, directions and documents friendly and compassionate conversation
  • Transferring appropriate telephone calls to physicians, nursing staff and other healthcare personnel and departments
  • Retrieved or initiated patient medical history and examination file while maintaining confidentiality
  • Notified transporter service for wheelchair assistance and business office as part of discharge process
  • Complied with all policies and procedures on an ongoing basis and maintained work area in compliance with infection-controlled guidelines

Education

Nursing Assistant - Health Unit Clerk

Robertson College
Winnipeg, Manitoba
12.2015

High School Diploma -

Sisler High School
Winnipeg, Manitoba
06.2013

Skills

  • Strong written and verbal communication skills
  • Demonstrated ability to work independently and as a part of a team
  • Excellent work ethic
  • Medical terminology proficiency
  • Adapted on working on a fast-paced environment
  • Organized unit coordination
  • Calming manner in complaint resolution

Languages

English
Native or Bilingual

Timeline

Health Unit Clerk

Bethany Riverview
09.2023 - 03.2025

Nursing Assistant / Health Unit Clerk

Health Sciences Centre
12.2015 - 02.2023

High School Diploma -

Sisler High School

Nursing Assistant - Health Unit Clerk

Robertson College
Sarah Manalo