Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Maldonado

Newport Beach

Summary

Dedicated and detail-oriented professional with over 10 years of experience in administrative support, customer service, and team management. Proven expertise in streamlining operations, maintaining accurate records, and delivering exceptional customer experiences. Known for strong organizational skills and problem-solving abilities.

Overview

9
9
years of professional experience

Work History

Office Assistant/Administrative Support Specialist

Newport Mesa Unified School District
CA
12.2020 - Current

• Processed student nutrition applications while maintaining confidentiality and compliance with district and state guidelines.
• Prepared and printed student lunch cards to support daily meal distribution across school sites.
• Processed and maintained daily food transport records and tracked meal counts for all district schools.
• Compiled weekly order forms and submitted accurate data to central kitchens for breakfast and lunch food ordering.
• Managed student attendance records, verified absences, and ensured accurate documentation.
• Supported enrollment and admissions processes, including applications, tours, orientations, and parent onboarding.
• Maintained student records, coordinated schedules, and processed tuition payments.
• Utilized student information and preschool management systems to streamline recordkeeping, data entry, and communication.
• Communicated effectively with parents, school sites, and kitchen staff to support daily operations.
• Ensured compliance with legal and regulatory requirements related to student privacy, attendance reporting, and data protection.

Financial Services Specialist

Nordstrom Card Services
Santa Ana, CA
11.2018 - 10.2019

• Provided customer support to Nordstrom cardholders, assisting with account inquiries, issue resolution, and account management.
• Responded to customer inquiries via phone, email, and chat with professionalism and efficiency.
• Educated customers on credit card features, benefits, special offers, and loyalty programs.
• Processed card applications, credit limit increase requests, and account adjustments as needed.
• Assisted with balance inquiries, payments, statement reviews, and dispute resolution.
• Maintained accurate customer records and documentation.
• Collaborated with internal teams, including Fraud Prevention and Credit Operations, to resolve issues promptly.

Member Service Specialist II

The Automotive Club
Costa Mesa, CA
05.2017 - 10.2018

• Proficient in processing DMV services including license renewals, address changes, registration renewals, vehicle transfers, and duplicate documentation.
• Maintained accurate, well‑organized records of DMV transactions.
• Experienced in upholding record‑keeping standards and privacy laws while safeguarding member data and confidentiality.
• Knowledge of DMV policies, procedures, and regulatory requirements.
• Strong organizational skills with the ability to prioritize tasks effectively, manage time efficiently, and multitask in a fast‑paced environment.

Education

Associate of Arts - Human Services

Fullerton Community College
Fullerton, CA
07-2026

High School Diploma - undefined

Estancia High School
Costa Mesa, CA
06.2010

Skills

  • Administrative Support
  • Customer Service
  • Data entry
  • Call center experience
  • Payment processing
  • Inventory Management
  • Regulatory Compliance & Data Privacy
  • File organization

Timeline

Office Assistant/Administrative Support Specialist

Newport Mesa Unified School District
12.2020 - Current

Financial Services Specialist

Nordstrom Card Services
11.2018 - 10.2019

Member Service Specialist II

The Automotive Club
05.2017 - 10.2018

High School Diploma - undefined

Estancia High School

Associate of Arts - Human Services

Fullerton Community College
Sarah Maldonado