Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
Generic

Sarah MacLean

Charlottetown,Prince Edward Island

Summary

Encouraging Foreman and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Landscape Foreman

Mel's Gardening
04.2020 - Current
  • Boosted client satisfaction through timely completion of landscape installations, maintenance, and repairs.
  • Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
  • Ensured high-quality workmanship by training crew members in proper techniques for planting, pruning, irrigation systems, and equipment use.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed planting, watering, mulching, and edging of lawns.
  • Operated skid steers, forklifts, sod cutter, and various machinery for lawn maintenance.

Baker

Winsloe Bakery
10.2015 - 03.2020
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining clean, organized workspace.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Managed customer service operations, including taking orders and resolving complaints.

Supervisor

Lawtons Drugs
11.2012 - 09.2016
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Collected, arranged, and input information into database system.
  • Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.

Office Clerk

DLD Health Care
06.2010 - 08.2012
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
  • Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.

Education

GED -

Work Place Learning
Charlottetown
2017

No Degree - Child And Youth Care Working With Addictions

Compu College
Charlottetown, PE
2008

Skills

  • Verbal and written communication
  • Positive Attitude
  • Flexible and Adaptable
  • Kind and Bubbly personality

Volunteer Experience

Snookums Pet Store, 01/2001 - 01/2003

Volunteer, 06/2010 - 08/2012, Gimli Humane society, Gimli, Manitoba


Certification

  • CPR - 2024
  • WHIMIS - 2021
  • BLS - 2021
  • Trades Herizonz - 2024
  • Food & Safety - 2021

Timeline

Landscape Foreman

Mel's Gardening
04.2020 - Current

Baker

Winsloe Bakery
10.2015 - 03.2020

Supervisor

Lawtons Drugs
11.2012 - 09.2016

Office Clerk

DLD Health Care
06.2010 - 08.2012

GED -

Work Place Learning

No Degree - Child And Youth Care Working With Addictions

Compu College
Sarah MacLean