Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sarah MacEachern

Charlottetown,PE

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Orders Desk /Administrative Assistant

PEI Brewing Company
Charlottetown, PE
02.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.

Cleaner

PEI Dream Cottages
Cavendish
06.2020 - 10.2021
  • Used time management and efficient cleaning methods to meet deadlines for large summer homes ( two per day)
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

QA Administrator and Document Controller

Syncrude
Fort McMurray
04.2018 - 04.2020
  • Provided support for document controls and worked with contract documents.
  • Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
  • Monitored due dates and deadlines and worked to submit all documents on time or early.
  • Created project control documentation to support needs of important projects.
  • Coordinated document exchange between departments, contractors, suppliers and customers.
  • Scanned, filed and transmitted various documents and adhered to digital filing procedures.
  • Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions.
  • Evaluated current document processes, suggested methods for change and implemented successful improvements.
  • Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
  • Established and managed document distribution matrix and document control register.
  • Carefully reviewed all documents and reports for completeness and accuracy.
  • Complied with safety regulations as outlined in organizational procedures to minimize [Type] issues.
  • Completed, configured, and revised engineering change orders.
  • Used Adobe Acrobat, Blue Beam and ProjectWise for document management and enhancements.
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
  • Identified areas of weakness and recommended or implemented process improvements.
  • Prepared digital files, physical documents and work requests in compliance with company guidelines.
  • Utilized [Software] to scan and clean up project documents.
  • Completed transmittal logs and stored in files for specified durations.
  • Worked with internal team members to remedy issues with preemptive solutions.
  • Lead Office Ergonomic Specialist

Turnover Coordinator

AMEC
Rainy River
06.2017 - 09.2017
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Assemble all turnover documents into turnover packages.
  • Upload all turnover to document control, trouble shooting errors and/or discrepancies within data.
  • Receive and maintains files for all construction sign off documentation ready for turnover to Client.
  • Maintain spreadsheets and system completions of documents/QC packages. Inspects components for conformance to specifications and standards.
  • Maintains accurate records of work progress and keeps Supervisor informed as to problem areas and delays.
  • Ensure turnover is in accordance to company policies, standards and procedures. Collaborate with QC, Construction and client to obtain required sign-offs.
  • Resolve any issues with Contractor documentation expeditiously.

Quality Assurance Administrator

Surerus Murphy Joint Venture
Pink Mountain British Columbia
01.2017 - 04.2017
  • Assemble all turnover documents into turnover packages. Update Welder Log / Welder Tickets.
  • Compile and update MTR Log.
  • Compile and transmit Foreman on boarding documentation.
  • Trouble shooting errors and/or discrepancies within data.
    Receives and maintains files for all construction sign off documentation ready for turnover to Client.
  • Maintain spreadsheets and system completions of documents/QC packages. Inspects components for conformance to specifications and standards
  • Maintains accurate records of work progress and keeps Supervisor informed as to problem areas and delays
  • Performed project Document Control duties such as maintaining transmittal log / transmitting project documentation internally and to Client.
  • Stamping incoming received documents / drawings. Ensuring latest revision being used on project and superseding previous revisions of documentation as well as checking incoming and outgoing documentation for accuracy.

Turnover Coordinator

PCL Construction
Fort McMurray / Redwater
04.2016 - 12.2017
  • Assemble all turnover documents into turnover packages.
  • Upload all turnover to document control, trouble shooting errors and/or discrepancies within data.
  • Receive and maintains files for all construction sign off documentation ready for turnover to Client.
  • Maintain spreadsheets and system completions of documents/QC packages. Inspects components for conformance to specifications and standards.
  • Maintains accurate records of work progress and keeps Supervisor informed as to problem areas and delays.
  • Ensure turnover is in accordance to company policies, standards and procedures. Collaborate with QC, Construction and client to obtain required sign-offs.
  • Resolve any issues with Contractor documentation expeditiously.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.

Quality Assurance Administrator

SRS Industrial
Fort McMurray
04.2015 - 02.2016
  • Assemble all turnover documents into turnover packages.
  • Upload all turnover to document control, trouble shooting errors and/or discrepancies within data.
  • Assemble all turnover documents into turnover packages.
  • Upload all turnover to document control, trouble shooting errors and/or discrepancies within data.
  • Established and tracked quality department goals and objectives

Turnover Coordinator

KBR Industrial
Edmonton
10.2013 - 02.2015
  • Assemble all turnover documents into turnover packages.
  • Trouble shooting errors and/or discrepancies within data.
  • Receives and maintains files for all construction sign off documentation ready for turnover to Client.
  • Maintain spreadsheets and system completions of documents/QC packages.
  • Inspects components for conformance to specifications and standards.
  • Maintains accurate records of work progress and keeps Supervisor informed as to problem areas and delays.
  • Responsible for sending Walk down meeting invitations.
  • Performed project Document Control duties such as maintaining transmittal log / transmitting project documentation internally and to Client.
  • Stamping incoming received documents / drawings.
  • Ensuring latest revision being used on project and superseding previous revisions of documentation as well as checking incoming and outgoing documentation for accuracy.

Education

High School Diploma -

Colonel Gray Senior High School
Charlottetown, PE
06.1998

Some College (No Degree) - First Year Sociology Classes

Dalhousie
Halifax, NS

Bachelor of Photography -

Holland College
Charlottetown, PE
06.2009

Skills

  • Productivity and Time Management
  • Multitasking and Prioritization
  • Digital File Creation
  • Microsoft Programs (Word, Excel, outlook)
  • Adobe Photoshop
  • Organization
  • Flexible and Adaptable
  • Data Management
  • Google Drive

Certification

  • Udemy certified intermediate excel user

Timeline

Orders Desk /Administrative Assistant

PEI Brewing Company
02.2022 - Current

Cleaner

PEI Dream Cottages
06.2020 - 10.2021

QA Administrator and Document Controller

Syncrude
04.2018 - 04.2020

Turnover Coordinator

AMEC
06.2017 - 09.2017

Quality Assurance Administrator

Surerus Murphy Joint Venture
01.2017 - 04.2017

Turnover Coordinator

PCL Construction
04.2016 - 12.2017

Quality Assurance Administrator

SRS Industrial
04.2015 - 02.2016

Turnover Coordinator

KBR Industrial
10.2013 - 02.2015

High School Diploma -

Colonel Gray Senior High School

Some College (No Degree) - First Year Sociology Classes

Dalhousie

Bachelor of Photography -

Holland College
Sarah MacEachern