Sarah MacEachern
Charlottetown,PE
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Orders Desk /Administrative Assistant
PEI Brewing Company
02.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
Cleaner
PEI Dream Cottages
06.2020 - 10.2021
- Used time management and efficient cleaning methods to meet deadlines for large summer homes ( two per day)
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Organized and used industrial cleaning products following strict safety procedures.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
QA Administrator and Document Controller
Syncrude
04.2018 - 04.2020
- Provided support for document controls and worked with contract documents.
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Created project control documentation to support needs of important projects.
- Coordinated document exchange between departments, contractors, suppliers and customers.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions.
- Evaluated current document processes, suggested methods for change and implemented successful improvements.
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
- Established and managed document distribution matrix and document control register.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Complied with safety regulations as outlined in organizational procedures to minimize [Type] issues.
- Completed, configured, and revised engineering change orders.
- Used Adobe Acrobat, Blue Beam and ProjectWise for document management and enhancements.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Identified areas of weakness and recommended or implemented process improvements.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
- Utilized [Software] to scan and clean up project documents.
- Completed transmittal logs and stored in files for specified durations.
- Worked with internal team members to remedy issues with preemptive solutions.
- Lead Office Ergonomic Specialist
Turnover Coordinator
AMEC
06.2017 - 09.2017
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Assemble all turnover documents into turnover packages.
- Upload all turnover to document control, trouble shooting errors and/or discrepancies within data.
- Receive and maintains files for all construction sign off documentation ready for turnover to Client.
- Maintain spreadsheets and system completions of documents/QC packages. Inspects components for conformance to specifications and standards.
- Maintains accurate records of work progress and keeps Supervisor informed as to problem areas and delays.
- Ensure turnover is in accordance to company policies, standards and procedures. Collaborate with QC, Construction and client to obtain required sign-offs.
- Resolve any issues with Contractor documentation expeditiously.
Quality Assurance Administrator
Surerus Murphy Joint Venture
01.2017 - 04.2017
- Assemble all turnover documents into turnover packages. Update Welder Log / Welder Tickets.
- Compile and update MTR Log.
- Compile and transmit Foreman on boarding documentation.
- Trouble shooting errors and/or discrepancies within data.
Receives and maintains files for all construction sign off documentation ready for turnover to Client. - Maintain spreadsheets and system completions of documents/QC packages. Inspects components for conformance to specifications and standards
- Maintains accurate records of work progress and keeps Supervisor informed as to problem areas and delays
- Performed project Document Control duties such as maintaining transmittal log / transmitting project documentation internally and to Client.
- Stamping incoming received documents / drawings. Ensuring latest revision being used on project and superseding previous revisions of documentation as well as checking incoming and outgoing documentation for accuracy.
Turnover Coordinator
PCL Construction
04.2016 - 12.2017
- Assemble all turnover documents into turnover packages.
- Upload all turnover to document control, trouble shooting errors and/or discrepancies within data.
- Receive and maintains files for all construction sign off documentation ready for turnover to Client.
- Maintain spreadsheets and system completions of documents/QC packages. Inspects components for conformance to specifications and standards.
- Maintains accurate records of work progress and keeps Supervisor informed as to problem areas and delays.
- Ensure turnover is in accordance to company policies, standards and procedures. Collaborate with QC, Construction and client to obtain required sign-offs.
- Resolve any issues with Contractor documentation expeditiously.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
Quality Assurance Administrator
SRS Industrial
04.2015 - 02.2016
- Assemble all turnover documents into turnover packages.
- Upload all turnover to document control, trouble shooting errors and/or discrepancies within data.
- Assemble all turnover documents into turnover packages.
- Upload all turnover to document control, trouble shooting errors and/or discrepancies within data.
- Established and tracked quality department goals and objectives
Turnover Coordinator
KBR Industrial
10.2013 - 02.2015
- Assemble all turnover documents into turnover packages.
- Trouble shooting errors and/or discrepancies within data.
- Receives and maintains files for all construction sign off documentation ready for turnover to Client.
- Maintain spreadsheets and system completions of documents/QC packages.
- Inspects components for conformance to specifications and standards.
- Maintains accurate records of work progress and keeps Supervisor informed as to problem areas and delays.
- Responsible for sending Walk down meeting invitations.
- Performed project Document Control duties such as maintaining transmittal log / transmitting project documentation internally and to Client.
- Stamping incoming received documents / drawings.
- Ensuring latest revision being used on project and superseding previous revisions of documentation as well as checking incoming and outgoing documentation for accuracy.
Education
High School Diploma -
Colonel Gray Senior High School
Charlottetown, PE06.1998
Some College (No Degree) - First Year Sociology Classes
Dalhousie
Halifax, NSBachelor of Photography -
Holland College
Charlottetown, PE06.2009
Skills
- Productivity and Time Management
- Multitasking and Prioritization
- Digital File Creation
- Microsoft Programs (Word, Excel, outlook)
- Adobe Photoshop
- Organization
- Flexible and Adaptable
- Data Management
- Google Drive
Certification
- Udemy certified intermediate excel user
Timeline
Orders Desk /Administrative Assistant
PEI Brewing Company
02.2022 - Current
Cleaner
PEI Dream Cottages
06.2020 - 10.2021
QA Administrator and Document Controller
Syncrude
04.2018 - 04.2020
Turnover Coordinator
AMEC
06.2017 - 09.2017
Quality Assurance Administrator
Surerus Murphy Joint Venture
01.2017 - 04.2017
Turnover Coordinator
PCL Construction
04.2016 - 12.2017
Quality Assurance Administrator
SRS Industrial
04.2015 - 02.2016
Turnover Coordinator
KBR Industrial
10.2013 - 02.2015
High School Diploma -
Colonel Gray Senior High School
Some College (No Degree) - First Year Sociology Classes
Dalhousie
Bachelor of Photography -
Holland College
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