Proven team player and adept in customer engagement, honed at a family-owned ice cream parlor. Excelled in creating memorable customer experiences, boosting satisfaction through effective communication and empathy. Skilled in Excel and graphic design fundamentals, ensuring efficient order processing and appealing presentation. Demonstrated ability to thrive in fast-paced environments, maintaining high service standards.
Work History
Ice Cream Server
Family Business
Balneario Camboriu, SC, Brazil
07.2023 - 12.2023
Greeted incoming customers and provided reliable, friendly customer service.
Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
Managed long lines of customers during peak times while maintaining professionalism under pressure.
Processed sales transactions for cash, debit, and credit purchases.
Prepared ice cream orders quickly while adhering to proper food safety guidelines.