Summary
Work History
Education
Skills
Languages
Timeline
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Sarah Macdonald

Calgary,AB

Summary

Proven team player and adept in customer engagement, honed at a family-owned ice cream parlor. Excelled in creating memorable customer experiences, boosting satisfaction through effective communication and empathy. Skilled in Excel and graphic design fundamentals, ensuring efficient order processing and appealing presentation. Demonstrated ability to thrive in fast-paced environments, maintaining high service standards.

Work History

Ice Cream Server

Family Business
07.2023 - 12.2023
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.

Education

High School Diploma -

St. Francis High School
Calgary, AB
07.2026

Skills

  • Teamwork
  • Customer Engagement
  • Customer Service
  • Patience and Empathy
  • Excel
  • Graphic Design Fundamentals
  • Order Taking
  • Greeting customers
  • Serving

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Ice Cream Server

Family Business
07.2023 - 12.2023

High School Diploma -

St. Francis High School
Sarah Macdonald