Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Sarah Macariola

#6 8406 104 St. NW, Edmonton,AB

Summary

Customer-focused restaurant professional with nearly two years of experience in fast-paced dining environments. Demonstrated ability to deliver exceptional service and manage customer needs effectively. Proficient in multitasking and problem-solving, ensuring high standards of cleanliness and food safety. Experienced in both front and back-of-house roles, contributing to seamless service delivery and positive guest experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Food and Beverage Assistant Supervisor

JMT Korean Cuisine
Edmonton, Alberta
10.2023 - Current
  • Delivered exceptional customer service by taking orders and addressing guest inquiries.
  • Greeted and seated customers promptly, explaining daily specials to enhance dining experience.
  • Prepared drinks, cocktails, and desserts efficiently while maintaining high standards.
  • Resolved customer complaints effectively according to company policies and procedures.
  • Trained new employees on customer service standards and restaurant operations.
  • Collaborated with kitchen staff to optimize food preparation and service efficiency.
  • Monitored dining areas for adequate supplies, restocking as needed for smooth service.
  • Sanitized dishes, utensils, and workspaces to comply with health code regulations.
  • Ensure cleanliness of dining area and washrooms consistently.

Education

Bachelor of Science - Business Administration And Management

Divina Pastora College
Gapan City, Philippines
04-2016

Skills

  • Customer service and support
  • Employee training and development
  • Team collaboration
  • Beverage preparation and menu knowledge
  • Complaint resolution and problem solving
  • Time management and adaptability
  • Effective communication skills
  • Attention to detail
  • POS system operation and cash handling
  • Inventory and supply management
  • Upselling strategies and phone order processing
  • Reliability and punctuality
  • Sanitation standards compliance

Certification

  • ProServe Liquor Staff Training Certificate

Languages

Tagalog
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Food and Beverage Assistant Supervisor

JMT Korean Cuisine
10.2023 - Current

Bachelor of Science - Business Administration And Management

Divina Pastora College

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Sarah Macariola