Overview
Work History
Education
Skills
Awards
Timeline
Generic

Sarah Livingston

Toronto,ON

Overview

3
3
years of professional experience

Work History

Bilingual Customer Service Representative

Avantor Sciences
05.2023 - 08.2023
  • Identified and responded to customer requests and concerns through email, online chat and phone for both English and French-speaking customers.
  • Resolved concerns with products or services to help with retention and drive sales.

Data Entry Clerk

Marubeni-Itochu Steel Inc.
05.2022 - 08.2022
  • Entered data into Microsoft Excel system according to formatting standards.
  • Located and corrected data entry errors and reported to management.

Covid Relief Kit Assembly Volunteer

Global Medic
08.2021 - Current
  • Assembly of various kits such as Family Emergency Kits, Emergency Food Kits, and Feed the Six Kits.


Ontario Focused Intervention Tutor

Conseil Scolaire Viamonde - École Élémentaire Mathieu-Da-Costa
05.2021 - 06.2021
  • Develop goals and lesson plans for French elementary students with difficulties in French, Math and Science.
  • Effective and professional communication of weekly progress to parents and teachers.

Education

Bachelor of Science - Physiology Research Specialization

McMaster University
Hamilton, ON
2024

Phlebotomy Workshop Certificate - Phlebotomy

CIMT College
Toronto, ON
05.2021

Skills

  • Academic laboratory experience with performing Spectrophotometry, Polymerase Chain Reaction (PCR), Distillation and Filtration, Infrared Spectroscopy
  • Proficient with LabChart software, and PowerLab data acquisition system
  • Excellent interpersonal and communication skills in both English and French
  • Solution-oriented with practical and advanced mathematical skills
  • Upholds confidentiality while communicating professionally with peers
  • Experience with R statistical computing software
  • Trained in SAP and Salesforce software
  • Experience performing clerical tasks, proficient in Microsoft suite, and 70WPM typist

    • Languages

  • French - Native, English - Native, Arabic - Conversational

Awards

  • McMaster University Biology Honour Roll - 2021, 2022
  • McMaster University Dean's Honour List - 2021, 2022, 2023
  • McMaster University Honour Award Scholarship - 2020

Timeline

Bilingual Customer Service Representative

Avantor Sciences
05.2023 - 08.2023

Data Entry Clerk

Marubeni-Itochu Steel Inc.
05.2022 - 08.2022

Covid Relief Kit Assembly Volunteer

Global Medic
08.2021 - Current

Ontario Focused Intervention Tutor

Conseil Scolaire Viamonde - École Élémentaire Mathieu-Da-Costa
05.2021 - 06.2021

Bachelor of Science - Physiology Research Specialization

McMaster University

Phlebotomy Workshop Certificate - Phlebotomy

CIMT College

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Sarah Livingston