Sarah Lira
Vancouver,BC
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Proficient Graphic Designer knowledgeable about logos, marketing materials and website design. Demonstrated success at providing complete business services to corporate clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Receptionist Administrator
Camden Spa
02.2020 - 08.2020
- Created digital arts for social media apps and website.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Acted as first point of contact and set appointments for prospective clients.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
DESIGNER - Internship
AVSI Brasil
03.2022 - 08.2023
- Development of Visual Identity
- Created digital, printed and commercial arts
- Developed layouts for official documents and for printed materials
- PORT-ING translation of official documents
- Video editing
- Image treatment
- Products design (ecobags, badges, business cards, clothes, etc).
- Analyzed problems and worked with teams to develop solutions.
- Prepared project presentations and reports to assist senior staff.
- Provided project progress updates and proposed solutions to issues.
- Facilitated successful completion of projects from concept to launch.
- Supported with creating project marketing materials to promote services.
Freelance Graphic Designer
Freelacer
11.2021 - Current
- Met with customers to present mockups and collect information for adjustments.
- Used Adobe Photoshop and Adobe Illustrator to create images and layouts.
- Created logos, illustrations and typography for various organizations.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Created broad range of work using various design techniques.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Developed creative design for print materials, brochures, banners, and signs.
SOCIAL MEDIA - Internship
Insight Treinamento Profissional
08.2021 - 11.2021
- Social media management (Facebook, Instagram, Youtube, TikTok); Editorial creation and planning; Creation of digital arts for social media; Supervision of comments and questions.
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Designed and implemented social media strategies to align with business goals.
Education
Bachelor of Arts - Graphic Design
IESB
Brasília, Brazil07.2023
Skills
- Adobe Creative Suite
- Image Editing
- Logo Design
- Visual Design
- Digital Design
- Microsoft Office Expertise
- Customer Assistance
- Payment Processing
- Customer and Client Relations
- Customer Service
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Age
28
Occupation
Designer
Social Media
- In/sarahevelyncustodio/
- Behance.net/sarahevelyn1
Roles
- RECEPTION, Camden Spa, Toronto, ON, Canadá, 02/01/20, 08/01/20, Customer service (sales, reception, problem solving), Calendar management, Stock management, Social network management, Creation of arts for social networks, websites, and printed arts
- SOCIAL MEDIA - Internship, Insight Treinamento Profissional, Brasília, DF, 08/01/21, 11/01/21, Social media management (Facebook, Instagram, Youtube, TikTok), Editorial creation and planning, Creation of digital arts for social media, Supervision of comments and questions
- FREELANCER, Brasília, DF, 11/01/21, PRESENT, Development of Visual Identity, Creation of digital, printed, and commercial arts
- DESIGNER - Internship, AVSI Brasil, Brasília, DF, 03/01/22, 08/01/23, Creation of digital and printed arts, Document layout, PORT-ING translation of official documents, Visual identity development, Video editing, Image treatment, Products design (ecobags, badges, business cards, clothes, etc)
Programs
- Photoshop
- Illustrator
- InDesign
- Procreate
- Premiere Pro
- Microsoft Office Pack
Timeline
DESIGNER - Internship
AVSI Brasil
03.2022 - 08.2023
Freelance Graphic Designer
Freelacer
11.2021 - Current
SOCIAL MEDIA - Internship
Insight Treinamento Profissional
08.2021 - 11.2021
Receptionist Administrator
Camden Spa
02.2020 - 08.2020
Bachelor of Arts - Graphic Design
IESB
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