Sarah Lillycrop
London,ON
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical,emotional support and some end of life support. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Care Provider
Private Care - Colleen Atkinson
04.2017 - Current
- Supported patients with necessary care during end-of-life phases by coordinating hospice care and providing hospice support.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Completed care for aggressive, combative and delusional clients with various diagnoses of dementia.
- Deescalation strategies personalized to individual
Care Pro
Home Instead Senior Care
07.2023 - 02.2024
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Enhanced patient satisfaction by providing personalized care and attentive support.
- Implemented care plans for improved patient outcomes and overall health.
Manager
Tim Hortons
10.2019 - 11.2022
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
Education
Diploma - Community Service Worker
Trios College
London, ON12.2024
Graduate Certificate - Personal Support Worker
Trios College
London, ON11.2023
High School Diploma -
Clarke Road Secondary School
London, ON06.2019
Skills
- Digital Literacy
- Microsoft Office (word, excel, powerpoint, calendar)
- Typing speed 60 wpm and over
- Interpersonal Skills
- Personal Hygiene Assistance
- Nutrition Planning
- Behavioral Support
- End of Life Care
- Dementia Care
- Compassionate Care
- Vital Signs Monitoring
- Care Planning
- Medical Terminology Knowledge
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Elementary
Certification
- PSW - Personal Support Worker Graduated November 17th 2023
- CSW - Community Service Worker (in progress)
- Gentle Persuasive Approach, Completed 2023
- CPR Completed 2023
- VSC most recent Completed January 2024
Timeline
Care Pro
Home Instead Senior Care
07.2023 - 02.2024
Manager
Tim Hortons
10.2019 - 11.2022
Home Care Provider
Private Care - Colleen Atkinson
04.2017 - Current
Diploma - Community Service Worker
Trios College
Graduate Certificate - Personal Support Worker
Trios College
High School Diploma -
Clarke Road Secondary School
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