Sarah Leggott
Summary
Motivated and ambitious customer service specialist with over 15 years of experience in fast-paced, team-based environments. Highly personable and professional under pressure, effective communication with customers to efficiently and courteously establish their needs. Works cooperatively as a team member and independently, taking responsibility for assigned tasks. Demonstrates exceptional time management and organizational skills. Thrives in busy environments, adept at multitasking and quickly learning new procedures with accuracy. Dedicated to upholding workplace values and goals, consistently handling cash and gratuities with honesty and precision.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Park's Laborer
Regional District of Central Okanagan
08.2022 - 11.2024
- Utilized power tools and landscaping machines for pruning, trimming and maintaining of turt areas.
- Fertilized and watered grounds for optimal growth.
- GSI mapping
- Visual playground safety checks.
- Assisted with irrigation system maintenance and repair.
- Operated chainsaws to clear fallen trees and obstructions from trail.
- On-going trail maintenance and construction.
- Painting and staining of structures.
- Assisted with construction of infrastructures.
- Monitored use of playgrounds, trails and gathering facilities for proper use and damages.
- Maintained hedge trimmers by cleaning and sharpening blades.
- Collecting of garbage, recycling, and litter around parks.
- Educated employees and members of public on plant biology and health.
Course Maintenance
Gallagher's Canyon Golf Course
03.2021 - 08.2022
- Maintained greens, fairways, tees, and rough grass using power driven lawn mowers.
- Operated Toro pro core aerating machine.
- Rolled greens and changed pin placements.
- Prepared and laid new sod on greens, tees and fairways.
- Operated a walk behind spreader.
- Ability to hook into sprinkler heads, and quick coupler for hand watering.
- Set up of course including setting tees, raking bunkers, repairing greens and tees.
- Planted grass, trees, shrubs, or flowers according to instructions.
- Trained other employees on machines, and general course set up.
- Applied mulch to designated areas.
- Pruned, trimmed and pulled weeds around bushes, trees, hedges, and flower beds using handheld power tools.
- Assists in special construction projects as required.
- Ensured proper care in the use and maintenance of equipment and supplies.
- WHMIS.
Housekeeper Supervisor
Strathcona Park Lodge
03.2020 - 09.2020
- Trained and managed staff members, assigned tasks.
- Followed new Covid-19 cleaning procedures.
- Established and maintained clean and comfortable 'home' environments by performing cleaning duties including vacuuming, cleaning windows, dusting and bathrooms.
- Analyzed every room individually to ensure efficient cleanliness as per requirement.
- Reported any damage, maintenance problems, safety issues, and potential hazards to management.
- Ensured safety code procedures.
- Replenished amenities, towels and bath supplies.
- Fixed minor damages in accommodations.
- Assisted customers by providing detailed information on the resort and areas.
- Responding to guest requests or complaints in a professional and polite manner.
Course Maintenance
Moon Lake Golf & Country Club
04.2019 - 09.2019
- Responsibilities similar to those in course maintenance at Gallagher's canyon 03/21.
Course Maintenance
Black Mountain Golf Club
04.2016 - 11.2016
- Responsibilities similar to those in course maintenance at Gallagher's canyon 03/21.
Education
Horticulture And Landscaping Certificate
Okanagan College
Kelowna, BCTurf Science Level 1 & 2 - undefined
Olds College
Olds, ABChartered Herbalist Diploma - undefined
Dominion Herbal College
Burnaby, BCHigh School Diploma -
Holy Cross High School
Saskatoon, SKSkills
- Chainsaw operations
- First Aid
- Wild life training
- UTV Training
- Power tool operation
- GSI mapping
Hobbies and Interests
- Gardening
- Hiking
- Knitting
- Baking
- Traveling
- Road trips
- Paddle boarding
Certification
- Chainsaw Safety and Operation Certification - Occupational Safety and Health Administration (OSHA).
- First Aid Certification.
- UTV Certification.
- Personal Protective Equipment Training – Occupational Safety and Health Administration(OSHA).
Timeline
Park's Laborer
Regional District of Central Okanagan
08.2022 - 11.2024
Course Maintenance
Gallagher's Canyon Golf Course
03.2021 - 08.2022
Housekeeper Supervisor
Strathcona Park Lodge
03.2020 - 09.2020
Course Maintenance
Moon Lake Golf & Country Club
04.2019 - 09.2019
Course Maintenance
Black Mountain Golf Club
04.2016 - 11.2016
Turf Science Level 1 & 2 - undefined
Olds College
Chartered Herbalist Diploma - undefined
Dominion Herbal College
- Chainsaw Safety and Operation Certification - Occupational Safety and Health Administration (OSHA).
- First Aid Certification.
- UTV Certification.
- Personal Protective Equipment Training – Occupational Safety and Health Administration(OSHA).
Horticulture And Landscaping Certificate
Okanagan College
High School Diploma -
Holy Cross High School
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