Sarah Landmark
Okotoks,AB
Summary
Accomplished Operations Analyst with a proven track record at Pureform Radiology, enhancing operational efficiency and team productivity through expert workflow optimization and project management. Skilled in Microsoft Excel and fostering cross-functional teamwork, I significantly improved decision-making processes and operational performance, driving business intelligence and success. Experienced with analyzing and interpreting complex data to identify operational inefficiencies. Utilizes data-driven strategies to streamline processes and improve productivity. Knowledge of process optimization and data analysis to support strategic decision-making.
Overview
14
14
years of professional experience
Work History
Operations Analyst/MOA
Pureform Radiology
05.2021 - Current
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Optimized operational efficiency by analyzing and streamlining processes.
- Improved team productivity by implementing effective workflow strategies and time management techniques.
- Created custom reports and visualizations to support decision-making processes.
- Assessed operational performance to identify areas for improvement.
- Supported supervisor and associated team members to maintain system functionality.
Assistant General Manager
ZZA Hospitality
01.2017 - 05.2021
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Resolved problems promptly to elevate customer approval.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Accounts Manager
Shaw GMC Chevrolet Buick
11.2010 - 10.2014
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Strengthened relationships with key clients, leading to increased repeat business.
- Maximized revenue through strategic upselling of products or services to existing clients.
- Boosted client satisfaction by effectively managing accounts and addressing concerns promptly.
- Resolved complex customer issues, maintaining professionalism and preserving long-term relationships.
Education
Bachelor of Arts - Business Management
06.2006
High School Diploma -
06.2003
Skills
- Operational Efficiency
- Workflow Optimization
- Business Intelligence
- Microsoft Excel
- Multitasking
- Microsoft PowerPoint
- Organizational Skills
- Decision-Making
- Attention to Detail
- Cross-Functional Teamwork
- Team building
- Project Management
Languages
English
Full Professional
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