Offering strong ability to connect with customers and provide high-quality service. Ready to use and develop organizational and multitasking skills in my next role.
Overview
5
5
years of professional experience
Work History
Bartender
Golden Road Brewing
05.2017 - 08.2019
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Increased customer satisfaction by providing excellent service and knowledgeable beer suggestions
Server
Johnny Rebs' True South
04.2016 - 05.2017
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Weiland Brewery Restaurant
03.2015 - 04.2016
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Server
TGI Fridays
07.2014 - 03.2015
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Science - Media Arts And Animation
The Art Institute of California - Orange County
Santa Ana, CA
12-2009
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Patience and tolerance
Clear and effective communication
Accomplishments
Achieved bar aesthetic through with the designing of the individual beer menu chalkboards at Golden Road Brewing.
Designed large specialty chalkboards at multiple TGI Fridays locations.