Sarah Kumar
Ponoka,AB
Summary
Proven leader and effective strategist, adept in operations management and customer relations, significantly increased brand awareness and customer satisfaction at Sarah's Specialty Cakes. Demonstrates strong work ethic and teamwork, excelling in staff training and development. Achieved notable success in streamlining processes to enhance efficiency and reduce costs, embodying dependability and a results-driven approach.
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Sarah's Specialty Cakes
01.2010 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Trained and motivated employees to perform daily business functions.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Dayhome Caregiver Owner/Owner/Operator
Self Employed
06.2013 - 08.2019
- Provided fun and educational activities for children in my care.
- Ran errands, managed laundry, and completed weekly grocery shopping and meal prep.
- Provided a safe and inclusive environment for children aged 9mos to 12yrs.
- Coordinated closely with family members regarding updates on children's needs or concerns that arose during the course of daily duties.
- Transported children to events and activities, medical appointments, and field trips.
Education
High School Diploma -
Victoria Composite High School
Edmonton, AB05.1997
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Teamwork and Collaboration
- Staff Training and Development
- Sales negotiation
- Strategic Planning
- Strong Work Ethic
- Dependable and reliable
- Customer-Oriented
- Customer Relations/Service
- Effective leader
Languages
English
Full Professional
Volunteering
As one of three individuals to start Ponokas very first Pride Society, I have sat on the Board for the past two years. First year as Fundraising and Events Coordinator and currently as Vice Chair. My positions with Ponoka Pride Society (PPS) have been extremely rewarding. Through event planning, including booking venues, caterers, DJs, entertainers and speakers, to organizing community events and fundraisers I have helped to provide an inclusive environment for 2SLGBTQIA+ individuals in the community.
Timeline
Dayhome Caregiver Owner/Owner/Operator
Self Employed
06.2013 - 08.2019
Owner/Operator
Sarah's Specialty Cakes
01.2010 - Current
High School Diploma -
Victoria Composite High School
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