Overview
Work History
Education
Certification
Work Availability
Summary
Skills
Timeline

Sarah Kalyar

2476 Grindstone Crt., Mississauga,ON
To be able to look back upon one’s life in satisfaction, is to live twice.
Kahlil Gibran

Overview

15
15
years of professional experience
1
1
Certificate

Work History

Pharmacy Assistant

Shoppers Drug Mart
12.2021 - Current
  • Screen patients for COVID-19 symptoms & vaccine eligibility and register patients using provincial COVAXON database.
  • Provide patients with accurate information on commonly administered vaccines, including mRNA vaccines for COVID-19, and shingles, HPV, hepatitis, pneumococcal disease, and seasonal flu vaccines
  • Communicate with patients to set up/modify patient profiles by collecting information on medical history, current medications and insurance to arrange consultations with pharmacists.
  • Assist Pharmacists by filling prescriptions for patients according to prescription information, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Counsel patients on medications, appropriate dosage and potential side effects based on their medical history under supervision of Pharmacists.
  • Use HealthWatch System to access patient database for billing and insurance-related tasks.
  • Operate cash register and other front counter tasks to facilitate daily operations

Crisis Line Responder

Durham Rape Crisis Centre
05.2023 - Current
  • Provide crisis intervention, emotional support, and resource referral to survivors of sexual assault, harassment, and abuse
  • Conduct assessments, develop safety plans, and advocate for rights within legal and social systems
  • Maintain accurate documentation and report according to organizational guidelines.
  • Collaborate with fellow responders and staff members to ensure seamless service delivery
  • Demonstrate respect and sensitivity towards survivors from diverse backgrounds, acknowledging intersectionality of race, class, sexual orientation, and gender in their experiences and needs
  • Participate in training, education, and self-care practices to enhance crisis response skills

Emergency First Responder

Peel Regional Paramedic Services
08.2022 - Current

As a certified Emergency First Responder volunteering with Peel Regional Paramedics, my training goes beyond the standard First Aid course, where I respond to 911 calls, assisting paramedics with providing life-saving interventions before their arrival through the use of mobile application alerting. My primary responsibilities comprise the following:

  • Provide emergency using life-saving equipment such as a Bag Valve Mask, administer Naloxone, perform jaw thrust maneuvers for suspected head and spinal injuries, and treat traumatic injuries including burns and amputation.
  • Evaluate patient vital signs using Primary and Secondary Assessments, including head-to-toe Inspection, Palpation, and Auscultation techniques; communicate with patients about pain, comfort, and needs and prioritize the level of care.
  • Administer CPR, oxygen, life-saving medical treatments or emergency medication to patients and quickly respond to changes in conditions and medication reactions.
  • Maintain levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Deliver emotional support to patients and families with appropriate certification.
  • Assist Paramedics in training new Community Responders by simulating various emergency scenarios to improve their adaptability under pressure during potential emergency situations.

Mental Health Service Intake Worker

SacredHand Canada
01.2022 - 07.2023
  • Supported vulnerable populations and provided psychological guidance, demonstrated through volunteer work with SacredHand Canada
  • Evaluated patients based on mental and physical parameters discovered through intake interviews and assessments.
  • Gained extensive experience in Respect-Focused Therapy, by working with diverse clients facing challenges such as mental health concerns, domestic violence cases, and substance misuse issues
  • Approached counselling with high levels of compassion, recognizing its critical importance in achieving positive outcomes
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Committed to ongoing personal and professional development, continuously expanding knowledge and skills to better support clients in need

Social Media Strategist

BIAPH - Brain Injury Association of Peel & Halton
11.2021 - 01.2023
  • Increased customer engagement through social media by 200%
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships
  • Developed marketing content such as blogs, promotional materials and advertisements for social media
  • Analyzed and reported social media and online marketing campaign results
  • Curated and segmented editorial content to increase engagement and channel growth

Order Fulfillment Associate

Maskie Canada
03.2020 - 10.2021
  • Primarily executed order requests including location, packing and shipping of merchandise while maintaining overall exceptional customer experience on various social media platforms
  • Served as Order Fulfillment Associate for Ship from Store at Maskie's local franchise
  • Picked out products that customers ordered online and shipped them using Canada Post shipping manager app
  • Responsible for fulfilling all orders made online on Shopify
  • Picked items from sales floor for orders, packed orders, printed shipping labels, stocked supplies, loaded packed orders onto truck
  • Monitored company inventory to keep stock levels and databases updated
  • Assisted in training new employees on handling processes to ensure accuracy and customer satisfaction
  • Oversaw daily operations to ensure high levels of productivity.

Social Media Coordinator

Super Sponge
01.2019 - 01.2020
  • Developed and implemented Social Media strategy in order to increase online presence
  • Worked closely with Marketing and Sales departments
  • Managed and oversaw social media content
  • Communicated with industry professionals and influencers via social media to create strong network under supervision of Social Media strategist.
  • Conducted audience and buyer persona research.

Volunteer Web Designer

IQRA Islamic School
01.2011 - 01.2015
  • Completed domain name registrations and maintained website and web hosting account.
  • Enhanced functionality and appearance of website and repaired functionality issues.
  • Developed graphic and image assets for both content and digital marketing efforts.
  • Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.

Technical Project Coordinator and Office Administrator

ICNA Community Institute
01.2009 - 01.2011
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Monitored and tracked project progress to support timely completion.
  • Troubleshot technical issues and optimized institute's website for search engine optimization, performance and accessibility.
  • Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
  • Designed and administered assessments to evaluate student progress and comprehension.
  • Developed course curriculum, lesson plans and supplemental materials to support student success.

Education

Honours BSc. Psychology - With Distinction

University of Toronto, Mississauga, ON
08.2023

Certification

Certificate in Health Studies (Undergraduate), Toronto-Metropolitan University - 08/2022

Certified Medical First Responder, Peel EMS - 08/2022

Certificate in Medical Terminology, The Michener Institute of Education - 06/2020

Diploma in Web Design, Digital Arts and Technology Training Institute - 06/2011

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Summary

With extensive experience totalling 1,350 hours, including over 1,000 hours as a Pharmacy Assistant, 250 hours as a Crisis Call Responder, and 100 hours as a Mental Health Intake Counsellor, I have worked as a front-line patient care provider, crisis counsellor, and mental health support intake worker. My experiences have honed my skills in effective self-expression, empathetic handling of sensitive situations, and meaningful contributions to healthcare teams.

Skills

  • Cardiopulmonary Resuscitation (CPR)
  • Critical Decision-Making Skills
  • First Aid
  • Vital Sign Assessment
  • Medication Administration
  • Emergency Treatment Procedures
  • Oxygen Equipment
  • NARCAN Protocol
  • Prescription Compounding
  • FDA and HIPAA Compliance
  • Electronic Refill Request Processing
  • Insurance Billing

Timeline

Crisis Line Responder - Durham Rape Crisis Centre
05.2023 - Current
Emergency First Responder - Peel Regional Paramedic Services
08.2022 - Current
Mental Health Service Intake Worker - SacredHand Canada
01.2022 - 07.2023
Pharmacy Assistant - Shoppers Drug Mart
12.2021 - Current
Social Media Strategist - BIAPH - Brain Injury Association of Peel & Halton
11.2021 - 01.2023
Order Fulfillment Associate - Maskie Canada
03.2020 - 10.2021
Social Media Coordinator - Super Sponge
01.2019 - 01.2020
Volunteer Web Designer - IQRA Islamic School
01.2011 - 01.2015
Technical Project Coordinator and Office Administrator - ICNA Community Institute
01.2009 - 01.2011
University of Toronto - Honours BSc. Psychology, With Distinction
Sarah Kalyar