Sarah K
Yarker,ON
Summary
Dynamic and results-driven professional with extensive experience in customer service and operations management. At Bronte Sports Kitchen, I excelled in cash handling and conflict resolution, ensuring a seamless guest experience. Proven ability to train and mentor staff while maintaining high standards of professionalism and attention to detail in fast-paced environments. I am known for maintaining a positive attitude, and encouraging repeat business. Reliable, quick to learn, and comfortable working independently or as part of a team. Seeking part-time customer service/retail opportunities in the Napanee area.
Overview
28
28
years of professional experience
Work History
Bartender
Bronte Sports Kitchen
10.2017 - 12.2025
Provided friendly and prompt service in a fast-paced environment
Handled cash, card payments, and balanced tills accurately
Resolved customer questions and concerns with professionalism
Maintained clean, safe and organized work areas
Owner/Operator
Paws and Play Dog Walkers
01.2010 - 10.2025
- Managed daily operations, ensuring high-quality dog walking services and customer satisfaction.
- Trained and mentored staff and clients on best practices for canine care and behavior management.
- Established strong relationships with clients through effective communication and personalized service.
Server
The Coach and Four
01.1998 - 10.2017
- Delivered exceptional customer service in fast-paced environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Trained new servers on menu items and service standards.
- Maintained cleanliness and organization of dining area and tables.
Education
Diploma - Animal Care
Sheridan College Institute of Technology And Advanced Learning
OakvilleHigh School Diploma -
Queen Elizabeth Park Highschool
Oakville, ONCertificate - Dog Groomer
ABC Dog Grooming
Skills
- Customer service and guest relations
- Cash handling and POS systems
- Conflict resolution and de-escalation
- attention to detail and accuracy
- Multitasking in busy environments
- strong communication and teamwork
- reliability, punctuality, professionalism
Languages
English
Timeline
Bartender
Bronte Sports Kitchen
10.2017 - 12.2025
Owner/Operator
Paws and Play Dog Walkers
01.2010 - 10.2025
Server
The Coach and Four
01.1998 - 10.2017
Diploma - Animal Care
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
Queen Elizabeth Park Highschool
Certificate - Dog Groomer
ABC Dog Grooming