Sarah Johnston
Cambridge,Ontario
Summary
Seeking part-time or full-time employment as an administrative assistant. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Shift Supervisor
Fox & Oak
2021.06 - 2024.03
- Trained new employees and delegated daily tasks and responsibilities
- Established supportive environment for staff to enhance their confidence
- Collaborated effectively with team members to achieve common goals
- Demonstrated consistent adherence to food safety protocols and hygiene standards
- Helped store management meet standards of service and quality in daily operations.
Barista/ Line Cook
Zephyr Cafe
2017.08 - 2020.07
- Provided exceptional customer service
- Ensured prompt and efficient delivery of hot and cold beverages
- Successfully multitasked in fast paced environments
- Facilitated training of fresh recruits
Breakfast Room Attendant/ Housekeeper
Best Western Pocaterra Inn
2016.06 - 2017.08
- Displayed adaptability when faced with unexpected challenges or staffing shortages, stepping into other roles as needed to maintain service continuity
- Trained and guided new employees in housekeeping and breakfast room.
- Maintained hotel room cleanliness in accordance with established standards
Generalist
Victoria’s Secret/ PINK
2012.11 - 2017.04
- Developed strong customer relationships through attentive listening and prompt resolution of concerns
- Assisted customers in fitting rooms, providing exceptional service and helping to drive sales
- Skilled in handling cash transactions and driving sales growth.
Education
Travel and Tourism Diploma, Customer Service 215, Professional Communications 256, Organizational Behavior 230 -
SAIT Polytechnic
Calgary, AB2017
Skills
- Broad customer service experience
- 1 Year of hospitality experience
- Able to multitask in a fast paced environment while remaining approachable and professional
- Enthusiastic, friendly, quick learner with a positive attitude in and out of work environments
- Class 5 Drivers License
References
References available upon request
Timeline
Shift Supervisor
Fox & Oak
2021.06 - 2024.03
Barista/ Line Cook
Zephyr Cafe
2017.08 - 2020.07
Breakfast Room Attendant/ Housekeeper
Best Western Pocaterra Inn
2016.06 - 2017.08
Generalist
Victoria’s Secret/ PINK
2012.11 - 2017.04
Travel and Tourism Diploma, Customer Service 215, Professional Communications 256, Organizational Behavior 230 -
SAIT Polytechnic
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