Sarah I. Barndt
Cypress
Summary
Accomplished Accounts Receivable Manager with a proven track record of leading an 8-member team through training, work distribution, and issue resolution. Extensive experience in accounts receivable processing and collections within the waste and construction sectors spanning over 15 years. Proficient in guiding teams towards achieving company goals and ensuring smooth financial operations.
Overview
17
17
years of professional experience
Work History
Accounts Receivable
Merage Jewish Community Center
06.2024 - Current
- Prepare daily cash deposits, apply and post deposits.
- Enter journal entries into MIP.
- Review recurring bill cycles and update as needed monthly.
- Monthly verify pricing of 4 departments, based on member current member status.
- Contact members to update invalid credit card information and then correctly update the billing system.
- Create and send statements as needed to members.
- Answer any member questions and concerns about their billing.
- Validate that canceled or frozen members are not active in the camp system.
Accounts Receivable & Collections Supervisor
Milrose Consultants LLC
09.2013 - 12.2023
- Maintain a portfolio of clients for Milrose and 7 subsidiaries.
- Monthly collections averaged over $3.5M.
- Supervise a team of 8, with offices located in NYC, NJ, TX and CA, while working remotely.
- Executed training for new and existing employees on the AR Team and company as needed.
- Regularly interface with CFO and partners regarding monthly receivables.
- Prepare monthly aging for AR Team, partners, and account managers.
- Review stagnant accounts with the AR team, strategize next steps for collection.
- Liaison to a third party collection attorney and determine best steps for collection.
- Contact stagnant accounts prior to releasing to the attorney for suit.
- Negotiate terms and payment plans on extremely delinquent accounts.
- Review all team credits and write-offs prior to releasing to CFO for approval.
- Prepare monthly reports for the CFO, founding partners and current owners.
- Communicate with the AR team any new policies or procedures.
- Contact challenging clients who were escalated by my team, CFO, and partners.
- Monitor customer retainer deposits and apply as needed (cash application).
- Prepare AIA billing for specific clients, review partial and final lien waivers.
- Review client survey feedback and contact clients for best customer service.
- Monitor and approve payroll, overtime, PTO and performance and take disciplinary action as needed.
- Evaluate and streamline current best practices to align with company policies/improve SOPS.
- Complete and review with employee yearly evaluation and discuss improvement plans.
- Strategize with system analysts to improve system use in relation to collections.
- Constantly improve overall efficiency and time management via software upgrades or make recommendations for improvements to software.
- Advanced in use of various vendor portals, i.e. Ariba, Coupa, Vendor Café, Bill.com, Procore, eBuilder.
- Maintain high profile clients such as Sephora, Harbor Freight, City MD, Burlington and J Crew.
Accounts Receivable Coordinator
Milrose Consultants LLC
09.2013 - 11.2018
- Establish rapport with clients and determine specific needs to expedite payment.
- Ensure that invoices have proper backup, POs and attach statements before mailing or emailing.
- Prepare customer recap, spreadsheets and re-invoice under new clients when necessary.
- Determine what invoices need credit or if the client is to be written off for non-payment.
- Update management weekly.
- Apply on account cash and deposits as directed by the customer.
- Upload invoices for payment to vendor payment portals.
- Research invoices against client contracts.
- Verify the proper client is billed and verify the correct mailing client.
- Meet with the client for account review.
- Collaborate with team members to resolve billing or PO issues.
- Upload invoices into client accounts payable systems.
Billing & Collections Manager
ADS (formerly Interstate Waste Services)
01.2009 - 09.2013
- Spearheaded billing and collections operations for five hauling companies and seven disposal sites in Pennsylvania, New Jersey, and Maryland.
- Managed increase in billings from $41.5M in 2009 to anticipated $53.8M in 2012.
- Successfully reduced DSO from 32 in 2009 to 27 in 2012.
- Managed over 2,500 commercial accounts and over 150,000 residential clients.
- Applied polished leadership expertise in supervising, evaluating and motivating a team of billing clerks, determining salary recommendations, and overseeing disciplinary measures when applicable.
- Trained staff and third parties in the use of Tower software.
- Reviewed credit applications, decisively established credit limits, and conducted vendor inquiries on companies with little credit history.
- Applied bad debt recovery procedures, determined account's eligibility for reinstatement, and processed accounts monthly for bad debt.
- Responsible for month end closing for billing and determining a/r reserve for the upcoming month.
- Compiled regular reports for executive management.
- Prepared list of accounts for third-party collections and determined accounts for submission to attorney.
- Assessed bankruptcy cases and forwarded to third parties for processing.
- Processed all daily bank deposits, bank imports, wires, scanned checks and credit cards.
- Maintained cash log for each bank account.
- Reconciled monthly bank statements and balance deposits daily and at month's end.
- Established credit limits for new customers and renewal clients.
Education
BS -
Oklahoma State University
Stillwater, OKSkills
- Accounts receivable experience
- Recruiting and interviewing
- Staff development
- Negotiation
- Performance evaluations
- Workforce management
- Verbal and written communication
- Time management
- Financial records oversight
- Contract management
- Conflict resolution
- Risk management
Timeline
Accounts Receivable
Merage Jewish Community Center
06.2024 - Current
Accounts Receivable & Collections Supervisor
Milrose Consultants LLC
09.2013 - 12.2023
Accounts Receivable Coordinator
Milrose Consultants LLC
09.2013 - 11.2018
Billing & Collections Manager
ADS (formerly Interstate Waste Services)
01.2009 - 09.2013
BS -
Oklahoma State University