Sarah Hugglestone
Mississauga,ON
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server/Bartender
Steam Whistle Brewery
Toronto, Ontario
03.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Bartender
The MRG group (The Porch/ Rock N Horse)
Toronto, Ontario
08.2022 - 01.2024
- Provided drink suggestions to customers based on their preferences.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Trained new bartenders on drink preparation and upselling techniques.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Server/Bartender/Supervisor
Fionn Maccools
Mississauga, Ontario
09.2017 - 11.2022
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Supervised day-to-day operations of the bar area ensuring compliance with health codes and sanitation standards.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
Host/Server/Bartender
Mulligans Pub and Grill
Mississauga, Ontario
05.2010 - 12.2017
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Processed payments from customers using a POS system.
- Provided excellent customer service by anticipating customer needs.
- Enforced all alcohol laws strictly while serving alcoholic beverages.
- Balanced cash drawers at the end of each shift.
Skills
- Memory retention
- Order Management
- Guest Engagement
- Beverage Preparation
- Positive and professional
- Strong Work Ethic
Certification
- Prud'homme Level One Beer Enthusiast
- Smart Serve
Timeline
Server/Bartender
Steam Whistle Brewery
03.2024 - Current
Bartender
The MRG group (The Porch/ Rock N Horse)
08.2022 - 01.2024
Server/Bartender/Supervisor
Fionn Maccools
09.2017 - 11.2022
Host/Server/Bartender
Mulligans Pub and Grill
05.2010 - 12.2017
Similar Profiles
Olha UrbalisOlha Urbalis
Packing Operator at Steam Whistle BrewingPacking Operator at Steam Whistle Brewing
Alida ViljoenAlida Viljoen
Supply Chain Director at Steam Whistle BrewingSupply Chain Director at Steam Whistle Brewing
Jainam ShahJainam Shah
Bartender/server at Steam Whistle BrewingBartender/server at Steam Whistle Brewing
Olivia MasztalerzOlivia Masztalerz
Deli-Grocery Clerk at Fruit MarketDeli-Grocery Clerk at Fruit Market
Harpreet KaurHarpreet Kaur
Sales Representative – Fixed Income at RBC Wealth ManagementSales Representative – Fixed Income at RBC Wealth Management