Summary
Overview
Work History
Education
Skills
Interests
Core Competencies
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Sarah Holcomb

Sarah Holcomb

Windsor,ON

Summary

Innovative professional adept at leading cross-functional teams to achieve operational excellence. Expertise in community building, data management, and communication strategies that empower stakeholders and drive impactful outcomes.

Overview

14
14
years of professional experience

Work History

Administrative Specialist – Contractor

Psychological Services Connection
- 01.2025
  • Received and reviewed referrals for mental health care, scheduled new clients, alerted clinicians to sudden changes in their schedule.

Manager – National Onboarding Team

LifeStance Health
01.2022 - 01.2025
  • Co-created and scaled a national onboarding team, focusing on clinician support and data integrity.
  • Collaborated with colleagues and developers to implement Workday and Salesforce Health Cloud, improving cross-organizational processes.

Team Lead – Clinician Engagement

LifeStance Health
01.2021 - 01.2022
  • Led a team of Clinician Engagement Coordinators, supporting clinician onboarding, training, and performance evaluations.

Administrative Assistant

Western Psychological & Counseling Services
01.2019 - 01.2021
  • Managed administrative tasks including maintaining testing libraries, coordinating training events, and overseeing office supplies and website management.

Office Administrator / Building Use Coordinator

Central Lutheran Church
01.2016 - 01.2019
  • Oversaw office administration, communication systems, and building use coordination, including managing bookings and volunteer support.

Sales Associate – Bridal & Costume Fabrics

Mill End Store
01.2017 - 01.2018
  • Assisted customers in fabric selection, processed new stock, and ensured product quality.

Family Drop-In Team Lead

Mt. Pleasant Family Centre Society
01.2015 - 01.2016
  • Provided leadership in family support, program management, and communications (e.g. newsletters, bulletin boards).

Family Support Worker

Mt. Pleasant Family Centre Society
01.2012 - 01.2015
  • Maintained program statistics, managed newsletters, and supported fundraising efforts.

Stay-At-Home Parent

Holcomb Family
01.2003 - 01.2012
  • Director of Operations of Holcomb Family
  • Co-President at Happy Corner Parent Participation Preschool.
  • Coordinator of The All-Handmade Sale.

Education

BA - Elementary Education

UNC at Chapel Hill
01.2002

Certificate - Leadership

Leadership 2020 - FCSS-BC
Vancouver, BC
09-2015

Certificate - Leadership

Hosting Meaningful Conversations & Participatory Leadership
Vancouver, BC
11-2023

Skills

  • Team Leadership
  • Verbal and Written Communication
  • Decision-Making
  • Cross-functional Teamwork
  • Staff Training & Development
  • Data Collection & Reporting
  • System Organization
  • Microsoft 365
  • Workday
  • Salesforce

Interests

Environmental Justice

Garment Construction

Cozy Video Games

Core Competencies

  • Team Leadership Effectively led and managed diverse teams – both remote and in-person – including co-creating the NW Region Clinician Engagement Team and later the National Onboarding Team at LifeStance Health. Led the National Onboarding Team through significant changes including the rollout of Workday and Salesforce Health Cloud, enhancing operational efficiency and data management.


  • Stakeholder Engagement Proven ability to build and maintain strong cross-organization relationships and empower team members, clinicians, staff, and community members to support operational needs and advocate for successful outcomes.


  • Information Dissemination Managed communications systems, created and printed informational materials, and maintained websites and e-communications to ensure clear and effective messaging.


  • Data Integrity Created and maintained a co-authored Excel workbook for the National Onboarding Team which became a resource across LifeStance. Ensured accurate data collection and reporting for various organizational needs, including managing program statistics.


  • System Management Created and maintained a shared document library with consistent naming conventions which empowered remote team members to find the resources needed efficiently. Maintained and managed psychological testing libraries, office supplies, and building calendars.


  • Event Management Organized and coordinated small-scale events with multiple vendors, overseeing all aspects from advertising and vendor relations to financial management and on-site execution. Managed logistics for training events, including technical equipment setup, catering arrangements, and resource distribution.
Sarah Holcomb