SARAH HOGAN
San Jose
Summary
Highly motivated Food Service professional offering expertise in communication, problem-solving, and adaptability, ensuring smooth operation and exceptional patient experiences within healthcare settings. Possesses comprehensive understanding of diverse dietary requirements, including therapeutic diets, allergies, restrictions, and precise portion control, prioritizing patient safety and nutritional well-being. Proven ability to ensure meticulous adherence to sanitation protocols and recognize food service as a critical component of overall patient care and recovery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
MANAGER ON DUTY
Bay Club
Santa Clara
01.2023 - 03.2024
- Promote the club to prospects and walk-ins by giving tours and highlighting the amenities, equipment, and services provided.
- Ensure fitness areas and equipment are periodically cleaned and sanitized.
- Administer first aid (cpr/mouth to mouth/heimlich/AED) and notify emergency medical personnel during emergencies.
- Manage daily operations, cover employees for breaks/lunches, take inventory, complete incident reports.
- Arrange for necessary maintenance and repairs, place member notices accordingly.
- Evaluate Fitness & recreational areas, delegate tasks to employees as needed
- Establish and maintain rapport w/ members, resolved complaints and issues promptly, & cultivate secure environment for feedback/suggestions.
- Implement and refer to corporate or departmental policies, procedures, and service standards.
PATIENT DINING SERVICES ASSOCIATE
Stanford Hospital
Palo Alto
08.2019 - 05.2020
- Prepared patient orders following guidelines for tray assembly.
- Re-stockwd refrigerators, freezers, and other areas of the kitchen as needed.
- Before loading double check order receipt for allergies, medication interactions, calorie amounts, or general restrictions.
- Delivered trays to patient rooms and nurse stations, verify name/ DOB, set up in a requested location or spot that is easily accessed.
- Ensure patient is satisfied before heading to next delivery.
- Verify trays were prepared per company standards for presentation, temperature, portion size.
- Followed proper sanitation guidelines when handling food products.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Retrieved dirty trays from designated locations and return to the kitchen before end of shift.
CASHIER/FOOD SERVICE
Costco Wholesale
San Jose
07.2017 - 11.2018
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Assisted in the preparation of food items, such as salads, sandwiches, and pizzas.
- Trained new employees on proper use of kitchen equipment and safety protocols.
- Performed opening duties such as setting up the dining area for business hours.
- Adhered to health codes by properly storing food items in refrigerators or freezers.
- Operated cash register to process payments from customers.
- Maintained inventory levels of food products throughout the day.
- Cleaned and sanitized dishes, utensils, and work surfaces after each shift.
- Maintained a clean work area and equipment.
- Replenished condiments and other supplies at tables and counters as needed.
FOOD SERVICE ASSOCIATE
Cosmopolitan Catering
Santa Clara
- Maintain record of temperatures for prepared food and cold-storage areas.
- Reset cafe by properly storing cold food items, replace items labeled w/ days date, stock drinks/ utensils/ condiments,& return dishes to kitchen
- Monitored inventory to keep adequate stock of food items and supplies.
- Cleaned/sanitized serving area, all countertops,customer tables,& refrigerators.
- Assisted other satellite cafes by delivering inventory and restocking supplies as needed.
Education
ADMINISTRATION OF JUSTICE -
City college of San Francisco
03.2025
CERTIFICATION - CRIME SCENE INVESTIGATION
CSU Long Beach
08.2022
HIGHSCHOOL DIPLOMA -
Pioneer High school
San Jose, CA05.2016
Skills
- Excellent attention to detail
- Reliable & punctual
- Knowledge of Therapeutic diets
- Proactive & efficient
- Effectively prioritize & execute multiple tasks
- Proficient in food safety protocols
Certification
ServSafe - Food Handler Certification
Timeline
MANAGER ON DUTY
Bay Club
01.2023 - 03.2024
PATIENT DINING SERVICES ASSOCIATE
Stanford Hospital
08.2019 - 05.2020
CASHIER/FOOD SERVICE
Costco Wholesale
07.2017 - 11.2018
FOOD SERVICE ASSOCIATE
Cosmopolitan Catering
ADMINISTRATION OF JUSTICE -
City college of San Francisco
CERTIFICATION - CRIME SCENE INVESTIGATION
CSU Long Beach
HIGHSCHOOL DIPLOMA -
Pioneer High school