Overview
Work History
Education
Skills
Timeline
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Sarah Hicks

Toronto

Overview

6
6
years of professional experience

Work History

E-commerce Business Owner

Costumi Shop
10.2024 - Current
  • Successfully built a small business from the ground up, designed a visually appealing website
  • Coordinated between models, photographers, and stylists to direct photoshoots
  • Campaign direction on social media platforms such as Pinterest and Instagram garnering over 200,000 engagements

Server

Gloria in the Great Hall
06.2023 - 06.2024
  • Professional customer service role with emphasis on courtesy
  • Effectively prioritized tasks, surpassed expectations under pressure, exceeded daily sales targets, earned approximately 22-30% of overall sales in tips per shift
  • Managed workload independently in sections and collaboratively in the restaurant as a whole

Receptionist

Holt Renfrew
01.2020 - 09.2020
  • Administrative record-keeping of retail items online, digitized invoices, client information, and products
  • Greeted hundreds of incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled a high volume of emails and phone calls daily

Education

Bachelor of Arts - English, Minor in Philosophy And Bioethics

University of Toronto - St. George Campus
Toronto, ON
06.2025

Skills

  • Six years of public-facing customer service experience
  • Completed a Bachelor of Arts (BA) in English at the University of Toronto
  • Strong communication, reading comprehension, and keyboarding skills
  • Proficiency in Microsoft Office Suite and Google Suite/Workplace
  • Social media coordination, trend analysis, CRM and SEO trained
  • Language: English, conversant in Mandarin and French

Timeline

E-commerce Business Owner

Costumi Shop
10.2024 - Current

Server

Gloria in the Great Hall
06.2023 - 06.2024

Receptionist

Holt Renfrew
01.2020 - 09.2020

Bachelor of Arts - English, Minor in Philosophy And Bioethics

University of Toronto - St. George Campus

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Sarah Hicks