Sarah Hernandez
Bakersfield
Summary
Dedicated Medical Assistant with a proven track record of enhancing patient care, Skilled in HIPAA compliance and patient-focused care, I excel in clinical documentation and fostering positive patient experiences. Demonstrated ability to improve operational efficiency through effective scheduling and team collaboration. Renowned for empathy and exceptional customer service, I am committed to achieving outstanding patient outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assistant
The Aguirre Family
01.2015 - 01.2024
- Elevated patient experience through compassionate attention and quick problem resolution.
- Obtained client medical history, medication information, symptoms, and allergies.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Medication Monitoring, Wound Care, Injection,and Taking Vitals
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant Externship
Dr. William Farr
11.2015 - 12.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Vitals, Injections, Ekg, and Check in Patient's
Physical Therapist Assistant
Chateau De Bakersfield
01.2013 - 01.2014
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
- Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
- Adapted exercises to suit varied ages and abilities for personalized patient care.
- Supported optimal patient care by maintaining a clean, safe, and organized treatment environment.
- Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
- Developed strong patient rapport and trust through empathetic listening and consistent encouragement during the rehabilitation process.
- Communicated with physicians to provide updates on patient care.
- Improved patient mobility using passive and active therapeutic exercises.
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
CNA
Bakersfield Rehabilitation Center
01.2012 - 01.2014
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
CNA/Care Giver
New Visions for Independence
01.2004 - 01.2010
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Education
Certified Medical Assistant - Medical Assistant
Liberty College
Bakersfield, CA12.2015
Certified Nursing Assistant - CNA
Vena Health
Bakersfield, CA01.2013
Medical Front Office - Medical Administration
Santa Barbara Business College
Bakersfield, CA12.2003
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Phlebotomy
- Patient-focused care
- Clinical documentation
- Direct patient care
- Data entry
- Reliable team player
- Procedure assistance
- Electronic health records
- CPR
- Immunization administration
- Appointment setting
Certification
Injections Certification
EKG Certification
Certification Hippa Training
CPR
Timeline
Medical Assistant Externship
Dr. William Farr
11.2015 - 12.2015
Medical Assistant
The Aguirre Family
01.2015 - 01.2024
Physical Therapist Assistant
Chateau De Bakersfield
01.2013 - 01.2014
CNA
Bakersfield Rehabilitation Center
01.2012 - 01.2014
CNA/Care Giver
New Visions for Independence
01.2004 - 01.2010
Certified Medical Assistant - Medical Assistant
Liberty College
Certified Nursing Assistant - CNA
Vena Health
Medical Front Office - Medical Administration
Santa Barbara Business College
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