Sarah Hayward
Campbell River,BC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Staff Scheduling Clerk
Vancouver Island Health Authority
04.2018 - Current
- Currently work as a staff scheduling clerk out of the CRH site, staffing both the CRH & CVH locations, as well as rural hospitals and healthcare facilities on the Island.
- Thrive in stressful, time sensitive environment while excelling in customer service.
- Communicate with employees, managers, directors & coworkers in an effective way during high stress situations.
- Multitask and prioritize work efficiently, professional communication verbally and in writing, and expanding my knowledge in computer related programs and abilities.
- Provide quality clerical support through data entry, document management, email correspondence, and overseeing coworker production while in a Team Lead Supervisor role.
Bookkeeping and Payroll Technician
Chan Nowosad Boates
01.2016 - 03.2017
- Provided efficient bookkeeping and payroll duties and am able to meet strict deadlines in stressful situations.
- Resolved payroll discrepancies quickly and successfully.
- Developed various administrative skills including data entry, scanning, filing, customer service, time management and working in excel and word creating documents needed for the firm.
- Delegated with the task of setting up new businesses with GST & PST numbers through the government of Canada.
- Provided customer service to employees regarding payroll inquiries and issues.
- Acquired a skill for professional correspondence and high regard for client confidentiality.
Cashier
Discovery Foods
12.2007 - 12.2015
- Worked as cashier on and off throughout the years allowed the development of experience in customer service, multitasking and managing financial transactions.
- Opened and closed the store and performed lead cashier duties including writing orders, delegating tasks to other cashiers and working in store stock.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Front Desk Receptionist
Club Fitness
12.2013 - 07.2014
- Performed front desk reception duties including scheduling, setting up and maintaining files, receiving payments, data entry and other various delegated tasks.
- Worked extra hours childminding for the members providing a play and learn atmosphere for the children.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Education
Bookkeeping
North Island College
Campbell River, BC11.2015
English 110
North Island College
Campbell River, BC06.2014
High School Diploma -
North Island College
Campbell River06.2008
Skills
- Multi-task and organizational skills
- Excellent written and verbal customer service
- Detail oriented
- Able to work independently and as part of a team
- Ability to keyboard at 51 wpm
- Proficient in Microsoft Word, Excel & ESP Scheduling System
- Issue Resolution
- Data entry proficiency
- Administrative support
References
I have not yet disclosed to my current VIHA employer that I am interested in working for Pier Street Dental. I am hoping contacting my previous employers is sufficient in this circumstance. Thank you!
- Robin Macdonald, VIHA Supervisor 250 850 2189
- Karen Stewart or Erica Chan Lafrance, Chan Nowosad Boates 250 286 0744
- Laureen Hawkins, Club Fitness (Owner) 778 420 2288
- Brent Nicholas, Discovery Foods (Owner) 250 923 4218
Timeline
Staff Scheduling Clerk
Vancouver Island Health Authority
04.2018 - Current
Bookkeeping and Payroll Technician
Chan Nowosad Boates
01.2016 - 03.2017
Front Desk Receptionist
Club Fitness
12.2013 - 07.2014
Cashier
Discovery Foods
12.2007 - 12.2015
Bookkeeping
North Island College
English 110
North Island College
High School Diploma -
North Island College
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