Sarah Hartt
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Support Worker
Calgary Single Mother's Association
03.2024 - Current
- Enlisted support of volunteers and collaborated with businesses and community groups.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Planned and hosted on- and off-campus community service activities.
- Advocated for clients for comprehensive service delivery and linkage to hospitals, Benefit packages, opportunities and community agencies.
MaidPro
06.2021 - Current
- Strong time management skills and proven history of workplace punctuality
- Attention to detail and meticulous use of proper safety procedures
- Experience with a variety of cleaning products and tools
- Good interpersonal and communication skills
- Self-directed and motivated
Pristine Cleaning
07.2017 - 07.2019
- Experience with a variety of cleaning products and tools
- Commercial and renovation cleaning
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Developed and maintained courteous and effective working relationships
- Demonstrated respect, friendliness and willingness to help wherever needed
- Organized and detail-oriented with strong work ethic
- Applied effective time management techniques to meet tight deadlines
- Developed strong organizational and communication skills through coursework and volunteer activities
SureShot Energy Services
10.2016 - 09.2017
- Answer, screen and forward incoming phone calls
- Provide basic and accurate information via phone/email
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Corresponded with clients through email, telephone, or postal mail
- Resolved customer problems and complaints
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
Education
CSW - Community Service And Addictions Worker
Academy of Learning Career College
Calgary, AB02.2024
Administration Diploma - Business
Academy of Learning Career College
Red Deer, AB06.2022
Skills
- Qualified understanding and knowledge of Mental Health and Addictions
- Experience with Microsoft Excel, Word, Access, and PowerPoint
- Project Management
- Strong communication and cooperation within a team
- Ability to organize and prioritize tasks independently
- Empathetic and Patient
- Cultural Awareness
- Analytical and Critical Thinking
- Crisis Intervention
- Case management
- Teen substance abuse training
- Efficient under pressure
Certification
- Intermediate First Aid with CPR, Level C & AED
- Harm Reduction for the Homeless Sector
- Trauma Informed Care
- SPRAM
- Empowering Families Affected by Substance Use
Timeline
Community Support Worker
Calgary Single Mother's Association
03.2024 - Current
MaidPro
06.2021 - Current
Pristine Cleaning
07.2017 - 07.2019
SureShot Energy Services
10.2016 - 09.2017
CSW - Community Service And Addictions Worker
Academy of Learning Career College
Administration Diploma - Business
Academy of Learning Career College
- Intermediate First Aid with CPR, Level C & AED
- Harm Reduction for the Homeless Sector
- Trauma Informed Care
- SPRAM
- Empowering Families Affected by Substance Use
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