Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Grenier

Brighton

Summary

Motivated individual with a strong work ethic. Excellent organizational and team collaboration skills with extensive life experience in regards to meeting the needs of at risk individuals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Street Outreach Worker

Regional Municipality of Durham
10.2024 - Current
  • Updates and maintains all files, documentation and databases including but not limited to HIFIS database in a timely and accurate manner
  • Engages with unsheltered individuals in various environments including hospitals and in the community
  • Provides service coordination for clients experiencing unsheltered homelessness and develops appropriate action plans while working collaboratively with community agencies
  • Maintains up to date knowledge of on-going developments in applicable legislation, policy, programs and procedures, community services and issues affecting the client population
  • Responds to and investigates enquiries, complaints, and emergency situations.
  • Assesses crisis levels of clients and intervenes with appropriate responses and de-escalation techniques
  • Identifies emerging trends and proactively prepares to address potential humanitarian crises

Direct Care Facilitator

Murray McKinnon Foundation - Lavender Hill Program
03.2022 - 08.2024
  • Effectively used organizational, prioritization and problem-solving abilities.
  • Employed elevated knowledge and capacity to support youth who have experienced significant trauma, particularly survivors of Human Trafficking.
  • Implemented and role modeled behavior management strategies while using a trauma informed care approach.
  • Performed 24/7 client safety checks and documented results to establish clients well-being.
  • Applied de-escalation and limit-setting techniques.
  • Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
  • Proved ability to learn quickly and adapt to new situations.
  • Demonstrated high levels of initiative and creativity while tackling complicated tasks.

Child Care Therapist

Bayfield Treatment Centre
06.2021 - 12.2022
  • Delivered comprehensive therapeutic services to children and adolescents to support child welfare services.
  • Maintained record of daily individual activities, behaviors and pertinent incidents for client analysis and assessment.
  • Helped clients develop new coping mechanisms and techniques to drive behaviour modification.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Various data collection and reporting.
  • Displayed sensitivity to cultural and linguistic needs of clients served.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Assisted with client restraints and seclusion scenarios to create safe environments.

Education

Diploma - Community And Justice Services Program

Centennial College
Scarborough, ON
04.2021

Certificate - Indigenous Studies

Centennial College
Scarborough, ON
04.2021

Skills

  • Conflict resolution
  • Crisis management
  • Risk assessment
  • Trauma informed care
  • Emotional support
  • Punctual
  • Adaptability
  • Customer service excellence

Certification

  • ASIST Suicide First Aid
  • Understanding and Managing Aggressive Behaviours (UMAB)
  • Crisis Prevention Intervention (CPI)
  • SafeTALK Suicide Prevention
  • PATCO Sexually Exploited Youth (SEY)
  • Non Violent Crisis Intervention (NVCI)

Timeline

Street Outreach Worker

Regional Municipality of Durham
10.2024 - Current

Direct Care Facilitator

Murray McKinnon Foundation - Lavender Hill Program
03.2022 - 08.2024

Child Care Therapist

Bayfield Treatment Centre
06.2021 - 12.2022

Diploma - Community And Justice Services Program

Centennial College

Certificate - Indigenous Studies

Centennial College
Sarah Grenier