Sarah-Grace Brechin
Beamsville,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Production Manager
Carstar Waterdown
10.2023 - 03.2024
- Wrote and updated estimates for autobody repairs using Audatex and Mitchell. Scheduled vehicles in accordingly based on production flow to ensure timely repairs. Communicated with insurance and customers promptly regarding the status of repairs.
- Sourced, received and organized parts from OEM and aftermarket suppliers.
- Reviewed work for quality and compliance with company standards and OEM design specifications.
- Managed internal operational standards and productivity targets.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Assisted in scanning, disassembling, polishing and detailing vehicles to ensure timely deliveries.
Bartender
Radius Hospitality
06.2019 - 09.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bartender Shift Manager
Boston Pizza
10.2017 - 06.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Education
High School Diploma -
Lakeshore Catholic High School
Port Colborne, ONSkills
- Production planning and optimization
- Continuous personal development
- Safety Management
- Problem Resolution
- Customer Relationship Management
- Data Entry
- Professional telephone demeanor
Certification
WHIMIS
CPR C-AED
Timeline
Production Manager
Carstar Waterdown
10.2023 - 03.2024
Bartender
Radius Hospitality
06.2019 - 09.2023
Bartender Shift Manager
Boston Pizza
10.2017 - 06.2018
High School Diploma -
Lakeshore Catholic High School
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