Sarah Galvin
Toronto,ONTARIO
Summary
A committed and energetic B.A graduate seeking an opportunity to utilize merchandising, customer service, collaborative, and POS system skills in a retail sales associate position.
Overview
5
5
years of professional experience
Work History
Criminal Law Firm Assistant
Langevin Law LLP
09.2021 - 04.2023
- Increased efficiency by implementing new processes, providing administrative support to management, and researching legal precedent.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management with crown attorney's offices.
- Boosted client satisfaction by promptly addressing inquiries and resolving issues professionally.
- Represented the firm as an agent in remand court to adjourn matters and set court dates for clients in the Ottawa-Carleton Detention Centre.
Administrative and Floor Manager
Cumbrae's
12.2017 - 12.2021
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Analyzed sales data to identify trends and adjust product offerings accordingly, maximizing revenue potential.
- Adapted store functioning during COVID-19 through creative strategies, such as home delivery systems and curb-side pickup services.
- Enhanced team performance through regular training, mentoring, and constructive feedback.
- Managed daily store operations for smooth functioning and achieving sales targets.
Education
Bachelor of Arts - Criminology And Criminal Justice: Law
Carleton University
Ottawa, ON04.2023
Skills
- Merchandising Skills
- Customer Service Skills
- POS System
- Team Oriented/ Collaborative
- Responsible and Reliable
- Adaptable
Timeline
Criminal Law Firm Assistant
Langevin Law LLP
09.2021 - 04.2023
Administrative and Floor Manager
Cumbrae's
12.2017 - 12.2021
Bachelor of Arts - Criminology And Criminal Justice: Law
Carleton University
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