Sarah Funk
St Albert,AB
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and
exceptional interpersonal skills. Adept at working effectively unsupervised and quickly learning new
skills.
Overview
17
17
years of professional experience
Work History
Spa Receptionist
True Balance Medical Spa
St. Albert, AB
06.2023 - 09.2023
- Answered phones to respond to customer inquiries, booked appointments and transferred calls to appropriate team members
- Welcomed large volume of guests and improved overall customer service
- Organized files, answered emails, sent out appointment reminders, created meeting minutes
- Created medical files and blood requisitions for clients
- Handled payment processing and provided customers with receipts and proper bills and change.
- Listened closely to customer complaints and responded appropriately to issues
- Learned details of types of treatments and procedures in order to answer questions from spa guests
- Updated customer records and maintained accurate client information
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
Guest Care Specialist
Lahari Yoga
St. Albert, AB
03.2018 - 08.2023
- Kept studio spaces clean and setup for classes
- Maintained safety oriented, neat and distraction free studio, allowing participants to focus
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check in process.
Rural Suburban Mail Courier
Canada Post
Edmonton, AB
01.2020 - 02.2022
- Sorted mail, arranging in delivery sequence for distribution
- Obtained signatures for registered, certified and insured mail
- Maintained accurate records of deliveries
- Delivered various types of mail on routes according to strict timelines
- Observed road rules, weather and road conditions and other factors to maintain safe driving record
- Separated mail to be transported to relay boxes along route for subsequent delivery
- Assisted customers in receiving oversized parcels by carrying items inside
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
Administration Assistant
Funky Fitting LTD
St. Albert, AB
01.2010 - 01.2020
- Reconciled company credit cards, expense accounts, and other expenses and financial records
- Generated quarterly reports for financial reviews
- Generated and filed goods and service tax return and remittance statements
- Prepared monthly and year end closing statements, financial documents and invoices.
- Recorded expenses and maintained accounting records
- Executed record filing system to improve document organization and management
Salesperson
Universal Slate
Edmonton, AB
07.2006 - 10.2010
- Developed key customer relationships to increase sales
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Developed eye for detail and suggested accessories to complement purchase
- Presented products and services to prospective and existing customers to meet client needs
- Listened to clients and introduced solutions to satisfy business and personal needs
- Located merchandise across various stores to address customer needs
- Worked to build relationships with customers and built potential for additional sales
- Developed and implemented sales strategies to increase profits
Education
High School Diploma -
Abbotsford Senior Secondary School
Abbotsford, BC06.1999
Skills
- Appointment Scheduling
- Meeting Coordination
- File Organization
- Mail Handling
- Microsoft Excel
- Microsoft Outlook
- Quickbooks
Timeline
Spa Receptionist
True Balance Medical Spa
06.2023 - 09.2023
Rural Suburban Mail Courier
Canada Post
01.2020 - 02.2022
Guest Care Specialist
Lahari Yoga
03.2018 - 08.2023
Administration Assistant
Funky Fitting LTD
01.2010 - 01.2020
Salesperson
Universal Slate
07.2006 - 10.2010
High School Diploma -
Abbotsford Senior Secondary School
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