Sarah Forster
Summary
Friendly, outgoing, and hard-working university student seeking a full-time work position. Prior experience working in the restaurant industry gaining valuable customer service etiquette while mastering the skills of working in a fast-paced environment, managing inventory, and building excellent customer relations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Accounts Payable Assistant
Sialco Materials Ltd
07.2024 - 09.2024
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Enhanced financial accuracy with thorough verification of invoices against purchase orders and contracts.
- Assisted in month-end closing procedures, contributing to accurate financial reporting for stakeholders.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
Server
Cactus Club Cafe Kelowna Yacht Club
06.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Desk Associate
Anytime Fitness
05.2022 - 08.2022
- Delivered friendly and knowledgeable support to current and prospective customers.
- Answered phone and emails to make reservations and take guest information.
- Handled payment processing and provided customers with membership contracts
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Cleaned and sanitized the facility and equipment.
Server
Milestones Restaurant
09.2021 - 08.2022
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Hostess
Pat Quinn's Restaurant & Bar
08.2019 - 08.2020
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Cashier
Shoppers Drug Mart
09.2018 - 06.2019
- Accepted cash and credit card payments, issued receipts and provided change.
- Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Bachelor of Arts - Psychology
University of British Columbia
Kelowna, BC12-2025
Skills
- Hospitality Services
- Liquor, Wine and Food Service
- Fluent in English and French
- Transactions and Cash Handling
- Point of Sale (POS) System Operations
- General Accounting
- Chemical Manufacturing Software System Operations
Certification
- Standard CPR/AED
- Food Safe Certificate
- Serving It Right Certificate
Timeline
Accounts Payable Assistant
Sialco Materials Ltd
07.2024 - 09.2024
Server
Cactus Club Cafe Kelowna Yacht Club
06.2023 - 01.2024
Front Desk Associate
Anytime Fitness
05.2022 - 08.2022
Server
Milestones Restaurant
09.2021 - 08.2022
Hostess
Pat Quinn's Restaurant & Bar
08.2019 - 08.2020
Cashier
Shoppers Drug Mart
09.2018 - 06.2019
Bachelor of Arts - Psychology
University of British Columbia
Similar Profiles
Deborah MussoDeborah Musso
Branch Administrator at KCG/Rew Materials- Foundation Building MaterialsBranch Administrator at KCG/Rew Materials- Foundation Building Materials
Benjamin WrightBenjamin Wright
Safety Manager at Armadillo Materials South / Wright MaterialsSafety Manager at Armadillo Materials South / Wright Materials
Jack ZuchJack Zuch
Internship Student at Rason Materials Paving MaterialsInternship Student at Rason Materials Paving Materials
Rhonda LeMayRhonda LeMay
Accounts Payable Assistant at EHC EmployeesAccounts Payable Assistant at EHC Employees
Michael SaundersMichael Saunders
Accounts payable assistant at YourGolfTravelAccounts payable assistant at YourGolfTravel