Sarah Ferguson
Kamloops
Summary
Dynamic professional with a proven track record for the Province of British Columbia, excelling in document preparation and strong organization. Enhanced court efficiency through meticulous case file management and effective dispute resolution. Skilled in fostering relationships and problem-solving, ensuring compliance and participant satisfaction in diverse environments.
Overview
9
9
years of professional experience
Work History
Court Clerk
Province of British Columbia
10.2022 - Current
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Provided assistance to attorneys and court personnel in courtroom
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Increased court efficiency by processing legal documents and maintaining accurate case records.
- Acted as union steward for BCGEU component 12
Program Coordinator
Axis Family Resources
06.2020 - 10.2022
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Completed monthly reports to funding partners
Addictions Worker
Burnaby Mental Health and Addictions
05.2016 - 08.2019
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Addressed and resolved customer complaints in polite and professional manner.
- Facilitated group meetings including Healthy Living group and Daily Check ins.
- Completed the required safety checks on clients as per the direction of the doctors.
- Searched rooms following protocols to ensure the safety and well being of all program participants and staff.
- Documented daily on health records as to the clients mental health status and participation.
Education
Diploma - Human Services
Thompson Rivers University
06-2025
Certificate - Community And School Support Worker
Thompson Rivers University
Kamloops, BC05-2008
Skills
- Strong organization
- Data entry
- Document preparation
- File management
- Case file preparation
- Dispute resolution
- Customer service
- Problem-solving abilities
Languages
English
Full Professional
Timeline
Court Clerk
Province of British Columbia
10.2022 - Current
Program Coordinator
Axis Family Resources
06.2020 - 10.2022
Addictions Worker
Burnaby Mental Health and Addictions
05.2016 - 08.2019
Diploma - Human Services
Thompson Rivers University
Certificate - Community And School Support Worker
Thompson Rivers University
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