Sarah Fahselt
Regina,SK
Summary
Dynamic leader known for exceptional customer relations and team development. Expertise in training staff and implementing operational improvements, resulting in increased efficiency and customer satisfaction. Ready to leverage skills in a challenging new role.
Overview
12
12
years of professional experience
Work History
Business Owner
Modernized Furniture
Regina, SK
03.2019 - 09.2025
- Oversaw daily operations, ensuring exceptional customer service and efficient workflow among staff.
- Trained and mentored employees on sales techniques and product knowledge to improve team performance.
- Analyzed market trends to inform product selection, pricing strategies, and promotional campaigns.
- Led marketing initiatives leveraging social media platforms to increase brand awareness and drive sales growth.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Streamlined operational processes, resulting in improved efficiency and reduced overhead costs.
Server/Bar Waitress
Saskatchewan Veterans Association
Regina, SK
03.2014 - 01.2019
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Trained and mentored new staff on efficient service protocols and menu knowledge.
- Collaborated with kitchen team to streamline order accuracy and delivery times.
- Managed table assignments and seating arrangements to optimize restaurant flow.
- Coordinated special events, providing tailored service to meet unique client needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Associate of Arts - Psychology
University of Regina
Regina06-2015
Cosmetology & Makeup Artistry Diploma's
Avant-Garde College
Regina, SK06-2007
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Team collaboration and leadership
- Performance improvement
- Operations management
- Social media marketing
- Business marketing
- Staff management
- Effective leader
Timeline
Business Owner
Modernized Furniture
03.2019 - 09.2025
Server/Bar Waitress
Saskatchewan Veterans Association
03.2014 - 01.2019
Associate of Arts - Psychology
University of Regina
Cosmetology & Makeup Artistry Diploma's
Avant-Garde College