Sarah Fagan
Montreal
Summary
Experienced with auditing processes and compliance standards. Utilizes keen analytical skills to identify and resolve food safety risks effectively. Proven experience of enhancing operational efficiency and maintaining high standards through comprehensive safety assessments within the aviation industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food Safety and Quality Assurance Auditor
Medina Quality Assurance Services
07.2024 - Current
- Audited activities of airline catering facilities and their workers throughout the line of production from receiving to dispatch.
- Compared quantity, quality and labeling of customer orders to ensure accuracy and completeness.
- Enhanced product quality and safety by conducting thorough audits and identifying areas for improvement based on current data and previous audit findings.
- Conducted debrief meetings at audit completion to highlight findings.
- Submitted detailed and informative reports describing negative as well as positive audit findings within strict deadlines.
Bartender
Honey Martin Irish Pub
11.2023 - Current
- Provided excellent service while working to maintain an enjoyable atmosphere as the only member of staff working on a given day
- Controlled lights and music to best suit the evening given the particular crowd while serving all guests in a timely manner
Server
NDG Luncheonette
11.2023 - Current
- Provided rapid service in a busy environment with constant client turnover while maintaining consistency of quality of drinks as well as delivering based on the needs and expectations of the day’s clients
Server
Legendary Hospitality
05.2021 - 05.2023
- Upheld restaurant standards by providing excellent communication, playing a critical role in delivering an exceptional guest experience
- This role allowed me to learn more about tasting notes and cocktail flavour profiles as I aided in developing new menus and also acted as a resource for guests looking to try new drinks
- Health and Safety Committee member
Server and Bartender
Niche Lounge
05.2018 - 06.2021
- Responsible for many guests at a time
- Also responsible for bartending, bussing tables as well as acting as a hostess
- This position has improved my skills in multitasking and prioritization at an intense and fast-moving pace whilst offering an exceptional guest experience
Facilitator
StFX Student Food Resource Centre
09.2015 - 04.2018
- Maintained the responsibility of supervising the center in shift work, documented student traffic, kept track of inventory
Pizza Chef
Pizza Prima
04.2017 - 08.2017
- Prepared ingredients, took orders, made bills and filled orders according to requests within a timely manner in a high-pressure work environment
- Gained valuable experience and knowledge into the operations of the back of house sector of the restaurant
Lab Demonstrator
St. Francis Xavier University: Biology Department
01.2017 - 05.2017
- Assisted students in completing in-lab sessions, reviewed safety procedures and responded to questions pertaining to Microbiology for Human Nutrition students
- Maintained meticulous protocol of the lab
Front Desk Agent
Quality Inn
04.2015 - 08.2016
- Facilitated guest check in/check out
- Handled all phone inquiries
- Acted as an information guide for guests during their stay
- Created a tourism resource library for the convenience of guests featuring Moncton’s more prominent attractions, as well as its’ hidden treasures
- Expanded knowledge of administrative skills as well as leadership and delegation skills as I would often be left in charge and/or without other staff present during my shift
Education
Bachelor of Science - Human Nutrition
St. Francis Xavier University
Antigonish, NS05.2018
Skills
- Exemplary communication skills
- Critical thinking and problem solving
- Strong work ethic
- Organization and efficiency
- Time Management
- Auditing techniques
- Prioritization
- Quality management systems
- Documentation review
- Quality control processes
- In-process inspection
Certification
- Advanced Food Safety Certification, 01/01/16
- Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans Course on Ethics, 01/01/16
- Hyland’s Homeopathic Training Session, 01/01/17
- WHMIS Certification
Languages
Bilingual (English & French)
Timeline
Food Safety and Quality Assurance Auditor
Medina Quality Assurance Services
07.2024 - Current
Bartender
Honey Martin Irish Pub
11.2023 - Current
Server
NDG Luncheonette
11.2023 - Current
Server
Legendary Hospitality
05.2021 - 05.2023
Server and Bartender
Niche Lounge
05.2018 - 06.2021
Pizza Chef
Pizza Prima
04.2017 - 08.2017
Lab Demonstrator
St. Francis Xavier University: Biology Department
01.2017 - 05.2017
Facilitator
StFX Student Food Resource Centre
09.2015 - 04.2018
Front Desk Agent
Quality Inn
04.2015 - 08.2016
Bachelor of Science - Human Nutrition
St. Francis Xavier University
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