Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Edun

Mississauga,ON

Summary

Passionate and reliable professional with extensive years in the administration/medical field.

Overview

16
16
years of professional experience

Work History

Patient Coordinator

360 Concussion Care
07.2023 - Current
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Managed physician schedule to ensure availability and clinic coverage.
  • Collaborated closely with billing departments to resolve any discrepancies or issues related to patient accounts.
  • Promoted a culture of teamwork among clinic staff.
  • Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.

A Medical Partner – Member Support Representative

09.2021 - 02.2023
  • Promptly responds to customer inquiries - Enter orders in e-commerce program - Create/distribute invoices - Track deliveries - On-going knowledge and education of supplies/programs - Process payments and make sure invoices are paid on a timely manner - Follow up with customers about resolved issues to maintain high standards of customer service.

Trillium Health Partners – Clinical Clerical Assistant

09.2008 - 07.2019
  • Prioritize tasks and manage time for an efficient patient/work flow - Organize and book patient referrals - Patient registration - Distribute patient reports to physicians - Process payments and prepare invoices - Communication to vascular/radiologist/specialist and general physicians

Dundas Chiropractic Centre – Receptionist

10.2007 - 09.2008
  • Knowledge of PMP booking software - Appointment scheduling - Process payments and prepare invoices - Assist Physiotherapist with exercises and patient therapy

Education

Diploma - Office Administration/ Medical Terminology

Sheridan College
Brampton, ON

Workshop - Special Events Planning

Sheridan College
Oakville, ON

High School Diploma -

John Fraser Secondary School
Mississauga, ON

Skills

  • Customer Support
  • Appointment Scheduling
  • Independent and team player
  • Medical Terminology
  • Time Management

Timeline

Patient Coordinator

360 Concussion Care
07.2023 - Current

A Medical Partner – Member Support Representative

09.2021 - 02.2023

Trillium Health Partners – Clinical Clerical Assistant

09.2008 - 07.2019

Dundas Chiropractic Centre – Receptionist

10.2007 - 09.2008

Diploma - Office Administration/ Medical Terminology

Sheridan College

Workshop - Special Events Planning

Sheridan College

High School Diploma -

John Fraser Secondary School

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