Sarah Dobson
Campbellton
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
Work History
Server & Bus Girl
Zappy Restaurant
Montreal
06.2021 - Current
- Provided attentive service to customers in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Managed customer orders using point-of-sale systems for efficient processing.
- Assisted in training new servers on restaurant policies and procedures.
- Addressed customer inquiries and resolved issues promptly for satisfaction.
- Followed safety and sanitation guidelines to ensure a clean work environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled incoming telephone orders
- Managed cocktail orders efficiently during peak service hours.
Babysitting/Home Tutoring Tutor
Family/Neighbors
09.2018 - 05.2019
- Communicated regularly with parents about student progress and challenges.
- Assisted students with homework and study skills in various subjects.
Education
Lasalle Community Comprehensive High School
LaSalle, QCSkills
- Customer service
- Order management
- Food safety
- Point-of-sale systems
- Staff training
- Time management
- Team collaboration
- Effective communication
- Problem solving
- Multitasking in fast-paced environments
- Positive attitude
Languages
English
First Language
French
Proficient (C2)
C2
References
References available upon request.
Timeline
Server & Bus Girl
Zappy Restaurant
06.2021 - Current
Babysitting/Home Tutoring Tutor
Family/Neighbors
09.2018 - 05.2019
Lasalle Community Comprehensive High School