Sarah Dias
Hamilton,ON
Summary
Dynamic food service professional with a strong work ethic and exceptional customer service skills, honed at McDonald's Restaurant. Proven ability to enhance customer satisfaction through efficient order fulfillment and adherence to food safety standards. Quick learner adept at multitasking in fast-paced environments, contributing to team success and operational excellence.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.
Reliable Job Title brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Experienced with food preparation and customer service. Utilizes teamwork and communication to enhance dining experience. Track record of maintaining cleanliness and adhering to safety standards.
Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Overview
11
11
years of professional experience
Work History
Food Service Worker
McDonald's Restaurant
01.2024 - Current
- Assisted in food preparation and assembly, maintaining high standards of cleanliness and organization.
- Operated kitchen equipment and tools safely, adhering to established safety guidelines.
- Supported front-line staff by delivering orders efficiently during peak service times.
- Participated in routine cleaning and sanitation tasks to uphold food safety regulations.
- Collaborated with team members to ensure timely service and customer satisfaction.
- Learned menu items and ingredients, providing informed recommendations to customers.
- Monitored inventory levels, assisting with stock rotation and supply replenishment tasks.
- Engaged in ongoing training sessions to enhance food service skills and knowledge of best practices.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Participated in regular trainings to stay current on industry best practices and trends.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
- Implemented waste reduction strategies, contributing to cost savings.
- Prepared variety of menu items following specific recipes to ensure customer satisfaction.
- Optimized food presentation to enhance customer dining experience.
- Managed inventory levels to prevent shortages and reduce waste.
- Enhanced team efficiency with streamlined food preparation processes.
- Improved dining experience by maintaining clean and organized eating area.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Assisted in menu development to cater to wider variety of dietary preferences.
- Boosted customer satisfaction, promptly addressing and resolving complaints.
- Improved team morale by organizing regular staff meetings and feedback sessions.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Fostered positive dining atmosphere by offering exceptional customer service.
- Increased repeat business with high standards of food quality and service.
- Collaborated with kitchen staff to plan and execute special events without hitches.
- Conducted daily equipment checks to ensure operational efficiency.
- Reduced food preparation times by organizing workstations effectively.
- Streamlined checkout process, reducing wait times for customers.
- Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Greeted customers and answered inquiries regarding menu items and specials.
- Processed customer payments and balanced cash drawers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Observed diners to respond to additional requests and determine when meal completed.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Utilized POS system to receive and process food and beverage orders.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Adjusted food preparation methods in accordance with customer requests.
Hairstylist
First Choice Haircutters
05.2023 - 01.2024
Hairstylist
Magicuts
09.2018 - 05.2023
- Delivered exceptional customer service, ensuring satisfaction with haircuts and styling services.
- Maintained cleanliness and organization of workstations, adhering to safety and sanitation standards.
- Collaborated with team members to create a positive salon environment, enhancing overall client experience.
- Demonstrated proficiency in using various hairstyling tools and products for diverse hair types and styles.
- Assisted clients in selecting appropriate hairstyles based on individual preferences and facial features.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Increased revenue through effective customer service and inventory management.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Demonstrated thorough knowledge of all salon products and services.
- Offered professional cuts, color services and extensions to salon customers.
- Developed creative techniques to provide clients with latest hairstyles.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Used social media platforms to promote salon and services.
- Developed loyal following of clients by providing high-quality services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Maintained regular client list and successfully handled walk-in customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Implemented feedback system, leading to improved service quality and customer experience.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
- Leveraged social media platforms to showcase work and attract broader clientele.
- Increased client base with innovative hairstyling techniques and trends.
- Organized and participated in local beauty events, enhancing salon's community presence.
- Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.
- Conducted hair and scalp analysis to recommend suitable treatments, improving hair health.
- Educated clients on proper hair care and recommended products suited to their hair type.
- Adapted hairstyling techniques to accommodate clients' diverse needs and preferences.
- Stayed up-to-date with industry trends and techniques through continuous education and workshops.
- Built rapport with clients to understand their style preferences and hair care routines.
- Developed loyalty program, encouraging repeat visits and fostering strong client base.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Collaborated with salon team to organize promotional events, driving increased foot traffic.
- Negotiated with suppliers to obtain high-quality products at competitive prices.
- Customized hair color formulations to create unique looks and enhance client's appearance.
- Assisted in training new stylists, sharing knowledge and ensuring high standards of service.
- Initiated referral program, significantly increasing new client acquisition.
- Streamlined appointment scheduling, minimizing wait times and optimizing stylist availability.
- Maintained clean and organized work station, complying with health and safety standards.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Distributed business cards outside of salon to generate new business.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Mixed pigments and used proper techniques to achieve desired color.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Organized sales area and work station to showcase products and boost sales.
- Determined appropriate hair treatments based on conditions and textures.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Counted and documented opening and closing cash amounts daily.
- Resolved guest complaints about service or style.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Educated customers on products to maximize benefits.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Processed payments, entering sales in register for prompt customer service.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Streamlined appointment scheduling process, improving efficiency in client management and service delivery.
- Mentored junior stylists on best practices for customer engagement and technical skills development.
- Adapted quickly to new trends and techniques, providing clients with up-to-date styling options.
Food Service Worker
Tim Hortons
09.2014 - 09.2018
- Assisted in food preparation and assembly, maintaining high standards of cleanliness and organization.
- Operated kitchen equipment and tools safely, adhering to established safety guidelines.
- Supported front-line staff by delivering orders efficiently during peak service times.
- Participated in routine cleaning and sanitation tasks to uphold food safety regulations.
- Collaborated with team members to ensure timely service and customer satisfaction.
- Learned menu items and ingredients, providing informed recommendations to customers.
- Monitored inventory levels, assisting with stock rotation and supply replenishment tasks.
- Engaged in ongoing training sessions to enhance food service skills and knowledge of best practices.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Participated in regular trainings to stay current on industry best practices and trends.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
- Implemented waste reduction strategies, contributing to cost savings.
- Prepared variety of menu items following specific recipes to ensure customer satisfaction.
- Optimized food presentation to enhance customer dining experience.
- Managed inventory levels to prevent shortages and reduce waste.
- Enhanced team efficiency with streamlined food preparation processes.
- Improved dining experience by maintaining clean and organized eating area.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Assisted in menu development to cater to wider variety of dietary preferences.
- Boosted customer satisfaction, promptly addressing and resolving complaints.
- Improved team morale by organizing regular staff meetings and feedback sessions.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Fostered positive dining atmosphere by offering exceptional customer service.
- Increased repeat business with high standards of food quality and service.
- Collaborated with kitchen staff to plan and execute special events without hitches.
- Conducted daily equipment checks to ensure operational efficiency.
- Reduced food preparation times by organizing workstations effectively.
- Streamlined checkout process, reducing wait times for customers.
- Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Greeted customers and answered inquiries regarding menu items and specials.
- Processed customer payments and balanced cash drawers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Observed diners to respond to additional requests and determine when meal completed.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Utilized POS system to receive and process food and beverage orders.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Adjusted food preparation methods in accordance with customer requests.
Education
Skill Trade - Hairstylist
Marca College
Hamilton, ON07.2018
High School Diploma -
St. Thomas More Secondary School
Hamilton, ON06.2017
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Problem-solving
- Strong communication skills
- Attention to detail
- Positive attitude and energy
- Team oriented
- Fast-paced environment
- Flexible schedule
- Working quickly
- Productivity and efficiency
- Working with diverse people
- Safe food handling
- Cash register operation
- Food preparation
- Food and safety standards
- Interpersonal skills
- Efficient food preparation
- Order taking accuracy
- Basic mathematics
- Food assembly
- Menu memorization
- Quality control
- Complex Problem-solving
- Heavy lifting capacity
- Food storage practices
- Professional appearance maintenance
- Covid-19 safety protocols
- Cross-functional teamwork
- Inventory control
- Sanitation standards compliance
- Equipment maintenance
- Staff training and development
- Food storage
- Food quality assessment
- Food waste reduction techniques
- Food portioning control
- Interpersonal relationship building
- Grilling
- Food presentation techniques
- Customer feedback analysis
- Food service sales techniques
- Friendly and outgoing
- Cleaning and sanitizing
- Reliability and punctuality
- Verbal and written communication
- Food safety
- Equipment operation
- Basic math
- Food handling standards
- Time management proficiency
- Cash handling experience
- Dishwashing and sanitization
- Waste and trash disposal
- Food serving
Languages
English
Full Professional
Timeline
Food Service Worker
McDonald's Restaurant
01.2024 - Current
Hairstylist
First Choice Haircutters
05.2023 - 01.2024
Hairstylist
Magicuts
09.2018 - 05.2023
Food Service Worker
Tim Hortons
09.2014 - 09.2018
Skill Trade - Hairstylist
Marca College
High School Diploma -
St. Thomas More Secondary School