Sarah Deveau
Bedford,NS
Summary
Proven track record of enhancing customer satisfaction and streamlining sales processes at Osl Direct, showcasing exceptional customer service and salesforce system proficiency. Adept at fostering team collaboration and driving results through strategic thinking and innovation. Demonstrates a commitment to safety awareness and continuous skill development.
Overview
7
7
years of professional experience
Work History
Laborer
Dexter Construction Company
05.2023 - Current
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Prepared job sites by removing debris and setting up materials and tools.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Sales Associate
Osl Direct
09.2022 - 01.2024
- Delivered positive experiences for potential customers with friendly demeanor even when faced with rejection or negative feedback.
- Improved territory coverage by effectively managing time, planning efficient routes, and prioritizing high-potential areas.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations for various products.
- Streamlined the sales process by maintaining accurate records of all interactions, transactions, and updates in the salesforce system.
- Enhanced personal safety during door-to-door sales by adhering to established guidelines for appropriate behavior and maintaining situational awareness at all times.
- Promoted brand awareness to potential customers through professional representation of company values, mission, and products.
- Developed strong client relationships through consistent follow-up, addressing concerns, and delivering on promises.
- Traveled by foot or automobile to deliver or sell merchandise or services.
Sales Associate
Monumental Business Solutions
04.2022 - 08.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
Cashier
Superstore
08.2017 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Highschool Diploma -
Dr John Hugh Gillis Regional High School
Antigonish, NSSkills
- Willingness to learn
- Attention to Detail
- Safety awareness
- Heavy Lifting
- Customer Service
- Punctual and Reliable
- Customer Satisfaction
- Cash Handling
- Refund handling
- Retail Merchandising
- Excellent people skills
Languages
English
Professional Working
Timeline
Laborer
Dexter Construction Company
05.2023 - Current
Sales Associate
Osl Direct
09.2022 - 01.2024
Sales Associate
Monumental Business Solutions
04.2022 - 08.2022
Cashier
Superstore
08.2017 - 03.2022
Highschool Diploma -
Dr John Hugh Gillis Regional High School
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