Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Sarah Desouza

Summary

Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service.

Overview

9
9
years of professional experience

Work History

Retail Sales Associate Cashier

Party City
05.2022 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in training new cashiers, improving team performance and consistency in customer service.
  • Handled returns and exchanges with focus on customer satisfaction and policy adherence.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Provided product recommendations based on customer needs, enhancing shopping satisfaction.

Assistant Photographer

RD Photo Studio
04.2017 - 10.2021
  • Planned and prepared for on-location and studio shoots.
  • Ensured proper care and maintenance of cameras, lenses, lighting gear, props, backdrops, and other essential equipment.
  • Managed scheduling and coordination of multiple photoshoots, maximizing productivity.
  • Carried equipment from one shooting location to next.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
  • Delivered exceptional customer service, leading to repeat bookings and referrals.

Seasonal Holiday Elf

Princess Fun City/Park
11.2015 - 12.2019
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.

Education

High School Diploma -

Zeeburg Secondary School
West Coast Demerara, Guyana
01-2016

Skills

  • Quick Learner
  • Patience and Empathy
  • Cleanliness and hygiene
  • Cash Handling Accuracy
  • Policy Adherence
  • Store maintenance
  • Merchandise Restocking
  • Safety enforcement
  • Cash Register Operation
  • Customer Assistance
  • Adaptable and Flexible
  • POS operation

Interests

  • Avid Reader
  • Photography
  • Dance

Timeline

Retail Sales Associate Cashier

Party City
05.2022 - Current

Assistant Photographer

RD Photo Studio
04.2017 - 10.2021

Seasonal Holiday Elf

Princess Fun City/Park
11.2015 - 12.2019

High School Diploma -

Zeeburg Secondary School

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Sarah Desouza