SARAH DAWN SULLIVAN
Maple Ridge,BC
Summary
- I am extremely hard working and very knowledgeable about the industry. I have been serving for about 8 years. I wish to find the best position to further advance my career in the customer service industry, as well as continue to build clientele and provide high quality customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
The Home Restaurant
Maple Ridge, BC
09.2024 - Current
- Served food and beverages promptly during extremely high paced volume environment
- Worked with POS system touch bistro to place orders, manage bills, and end of day procedures
- Provided attentive and great customer service to patrons.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Socrates Restaurant
Maple Ridge, BC
06.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
- Very familiar with taking order Skip, Uber eats, Doordash.
Bartender/Server
Dooly's Pub
Miramichi, NB, Canada
07.2022 - 12.2022
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Hosted events including 50/50 draws, pool tournaments, private parties, karaoke.
Bartender/Server
The Haney Public House
Maple Ridge, BC, Canada
01.2020 - 06.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Kelly's Pub
Surrey, BC, Canada
01.2017 - 01.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
1 year - phycology
NBCC Moncton Campus
Moncton, NBGraduated grade 12 -
Harrison Trimble HS
Moncton, NB06.2009
Skills
- Customer service
- Time management and effiency
- Knowledge of many different POS systems
- Reliable and hard working
- Adaptable
- Leadership skills
- Rapport building
Languages
English
Professional Working
Certification
Serving it right
BCLC
Food safe
Timeline
Server
The Home Restaurant
09.2024 - Current
Server
Socrates Restaurant
06.2023 - 08.2024
Bartender/Server
Dooly's Pub
07.2022 - 12.2022
Bartender/Server
The Haney Public House
01.2020 - 06.2022
Server
Kelly's Pub
01.2017 - 01.2020
1 year - phycology
NBCC Moncton Campus
Graduated grade 12 -
Harrison Trimble HS