Hi, I’m
SARAH DAIGNEAULT
White Rock,BC
Work History
Nature’s Fare Market
Wellness Team Member
04.2024 - Current
Job overview
- Maintain department cleanliness at all times, ensuring that shelves are clean, well-stocked, and faced
- Ensure adequate stock and appropriate display of said product
- Assist customers with their specific needs—asking them questions to learn more about what their journey looks like and providing suggestions on how best to meet their goals.
- help others on their journey of wellness, share your knowledge on our amazing products, be a great team player and have fun!
Bio K Plus, Garden of Life and Numerous Other Companies
Brand Ambassador
01.2010 - Current
Job overview
- Boosted brand visibility through in-store product demonstrations
- Enhanced customer and staff knowledge on product features and benefits
- Cultivated strong relationships with store personnel, amplifying brand presence and sales
- Identified and resolved potential barriers to customer engagement
- Elevated sales by fostering an enthusiastic and supportive brand environment
- Maximized brand loyalty by leading engaging product demos, resulting in increased sales
- Meticulously tracked customer feedback, using insights to enhance in-store experiences
- Provided exceptional support to retail teams, ensuring seamless brand representation.
Loblaw Companies Limited
Natural Value Training Specialist (Western Canada)
01.2010 - 01.2012
Job overview
- Spearheaded comprehensive training initiatives for new managers, enhancing operational and managerial skills
- Innovatively collaborated with curriculum developers to refine training programs, ensuring relevancy and effectiveness
- Successfully delivered in-store training across Western Canada, ensuring full compliance with corporate training standards
- Transformed training compliance through meticulous delivery and curriculum development
- Boosted management efficiency across stores by providing top-tier training
- Fostered team growth by deploying targeted training, enhancing operational standards and efficiency
- Ensured meticulous adherence to training standards, refining managerial skills across multiple locations
- Revolutionized training approaches, significantly improving management practices and store operations
- Elevated operational efficiency by leading impactful manager training programs.
- Audited stores to make sure on-boarding was done up to standard.
- Created a National training program for the Natural Value Dept.
- Trained and Facilitated Manager Training Program:** Conducted a comprehensive 6-week training program for all managers, ensuring effective knowledge transfer. Traveled to various Natural Value locations to monitor and support the implementation of training at the store
- Ensured Compliance with Safety Standards:** Oversaw the maintenance and updating of first aid, health and safety protocols, and power equipment across all stores, ensuring compliance with current standards and regulations.
- Authored Weekly Progress Reports:Prepared and submitted weekly reports to store managers and District Managers, detailing the progress and performance of department managers.
Running Room
Store Manager
01.2008 - 10.2010
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality
- Initiated and Led Run Club:** Organized and facilitated weekly running sessions community & facilitated weekly educational sessions.
- Developed Community Runs:** Created and managed community running events, engaging local residents and strengthening community relationships.
Loblaw Companies limited
Natural Value Manager
01.2004 - 01.2010
Job overview
- Steered comprehensive management of the Natural Value department at Loblaw Companies Limited
- Implemented cost-effective strategies, boosting sales and meeting financial goals
- Trained other Natural Value Managers
- Leveraged strong problem-solving and communication skills to address challenges
- Provided authoritative nutrition advice, improving customer satisfaction and loyalty
- Ensured accuracy in inventory management, reducing waste
- Fostered team growth, leading to enhanced department performance
- Optimized Natural Value section workflow, increasing efficiency.
Education
The Institute of Holistic Nutrition
CNP (Certified Nutritional Practitioner) Designation / RNCP (Registered Nutritional Consultant/Practitioner) Designation
01.2003
York University
Kinesiology
01.2002
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Collaboration and Teamwork
Customsection - Membershipandaffiliations
- Certified Nutritional Practitioners Council of Canada (CNPCC)
- The International Organization of Nutritional Consultants (IONC)
Languages
English
Full Professional
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