Summary
Overview
Work History
Education
Skills
References
Hobbies
Timeline
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Sarah Colman

Edmonton,AB

Summary

Highly motivated and results-driven professional with a proven track record of success in fast-paced environments. With seven years of experience in the restaurant industry, I am dedicated to delivering exceptional customer service and resourcefulness to employers seeking to deliver innovation and efficacy. Adept at identifying and capitalizing on opportunities while cultivating lasting client relationships with an approach founded in concrete product knowledge. I thrive in dynamic spaces and am adept at using communication and interpersonal skills to create a welcoming environment from which a growth of knowledge and new relationships can emerge.

Overview

11
11
years of professional experience

Work History

Front of House Manager

Local Public Eatery
04.2020 - Current
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Utilized sales techniques to maximize revenue and increase customer satisfaction.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Analyzed customer feedback and implemented strategies to improve customer satisfaction.

Interior Design Assistant

Interior Matters
12.2021 - Current
  • Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
  • Worked with vendors and showrooms to produce quotes.
  • Handled communication with clients by answering telephone calls and responding to emails and official letters.
  • Generated estimates and invoices for projects.
  • Scheduled home consultations to present sample fabrics and provide furniture and accessory recommendations.
  • Promoted company design services and developed marketing materials.

Server

Earls Kitchen + Bar
05.2015 - 05.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Dance Instructor

Hyperflex Dance
09.2013 - 08.2019
  • Planned routines for recitals and performances.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Worked in team-based environment to uphold quality and continuity of service to clients.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Mentored students through local and international competitive arenas.

Education

Bachelor of Arts - History And Political Science

MacEwan University
Edmonton, AB
04.2022

Skills

  • Mentoring
  • Teamwork and Collaboration
  • Guest Satisfaction
  • Hospitality service expertise
  • Organization
  • Communication
  • Problem-solving
  • Interior Design
  • Product and Service Knowledge

References

References available upon request. 

Hobbies

 

Creative and accomplished professional dancer with a strong passion for the art of movement and storytelling through dance. With twenty years of experience in the industry, I have honed my skills in various dance styles. My career highlights include performing in renowned productions, collaborating with esteemed choreographers and winning prestigious awards both locally and internationally. As a dedicated and disciplined artist, I am committed to continuous growth and development in my craft. I thrive in collaborative environments, working seamlessly with fellow dancers and choreographers to bring artistic visions to life. My adaptability, strong work ethic, and unwavering dedication to the art form make me a valuable asset to any dance company or project.

Timeline

Interior Design Assistant

Interior Matters
12.2021 - Current

Front of House Manager

Local Public Eatery
04.2020 - Current

Server

Earls Kitchen + Bar
05.2015 - 05.2020

Dance Instructor

Hyperflex Dance
09.2013 - 08.2019

Bachelor of Arts - History And Political Science

MacEwan University
Sarah Colman